Head Office Manager
Hiring a Head Office Manager for a growing residential cleaning company (20 employees). You will provide leadership to all areas within the company including sales, operations, customer service and administrative functions. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
You are a proactive leader and self-starter who can interact with the public and our employees. You have a strong work ethic and are able to manage time to effectively meet deadlines. You have at least two years of supervisory experience, as well as proven communication skills with supervisors, employees, and customers.
Specific Responsibilities:
Manage personnel including hiring, training, coaching, and day-to-day performance management
Proactive customer relations, includes handling service requests and customer complaints
Ensure successful operations: prepare and review reporting, ensure homes are cleaned as scheduled, communicate with vendors, monitor account receivable, etc.
Maintain a clean and well-stocked office
Improve upon current processes to ensure quality, profitability, and future growth
Perform in-house estimates (secondarily)
Job Requirements:
At least 2 years supervisory experience
Valid Driver's License
Strong written and verbal communication skills
Must be bilingual - Spanish
Detailed-oriented
Positive Attitude
Professional appearance and personality
Team player who can work independently
Computer literate
Salary: Starting at $40,000 (depending on experience), plus sales growth bonuses
Hours: 7:45 am – 5:00 pm
Personal Time Off (PTO vacation / sick day policy); No Health Insurance offered
Job Type: Full-time
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!