Molly Maid of East Contra Costa and Solano County is looking for the right person to fill our Office Manager position. This person must be detail oriented and able to handle financial deadlines such as A/R, A/P, and Payroll. Since this is a service industry, we need someone with a stellar attitude that can wow customers and keep our employees happy.

As Office Manager, you will provide leadership to all areas within the company including sales, operations, customer service, safety, financial operations, and administrative functions. We need a person who will take charge and take the company to the next level. The Office Manager will be someone who can motivate the employees they supervise to excel in their roles within the company and offer incentives and inspiration.

Specific Responsibilities:

Manage personnel including hiring, training, coaching, and day-to-day performance management

Lead team in productivity, goal setting, and motivate to achieve effectively

Proactive customer relations, including mitigating damages and liability issues

Inspect broken/damaged items and determine course of action

Oversee outside estimators and quality control

Ensure successful operations: prepare and review reporting, ensure homes are cleaned as scheduled, communicate with vendors, monitor account receivable, etc.

Work hand in hand with the owner to review weekly, quarterly, and annual goals

Improve upon current processes to ensure quality, profitability, and future growth

Assist all other office staff with customer calls, scheduling, resolving customer complaints, supply management, and other tasks as the need arises. We are a small team so we all need to help each other!

Job Requirements:

At least 3 years supervisory experience

Valid Driver's License

Strong written and verbal communication skills

Computer literate, with working knowledge of work processing, business software and spreadsheet applications

Spanish speaking is a must

Benefits: Benefits package varies by location

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Notice

Molly Maid LLC is the franchisor of the Molly Maid® franchised system. Each Molly Maid® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Molly Maid LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Molly Maid LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Molly Maid® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Molly Maid LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Molly Maid LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.