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Office Assistant/Sales Representative

Molly Maid of East Contra Costa and Solano Counties

Office Assistant/Sales Representative

Antioch, CA
Full Time
Paid
  • Responsibilities

    We are a growing residential cleaning company in need of someone who will be passionate about helping to take this company to the next level. We are expanding and need help closing the hot leads received by phone, email or the internet. It's important to understand that the customer has asked to see you and will happily invite you into their home or business -very different from cold calling.

    As with many sales positions, personality is a key ingredient. Would your co-workers, friends and family describe you as bright, energetic, positive outlook and confident? Having these traits will help you when meeting with customers in their homes or businesses. Are you self-motivated?

    We are also looking for a mature individual with at least 5 years’ experience in the workforce. We are looking for a calming, steady influence in the office.

    Closing the deal is of course the primary goal. Because these are hot leads the average performer will close seven out of ten leads. Second to that is the need to be detailed oriented so as to enter the information into the system correctly and completely. Without this we cannot hope to deliver the services the customer expects and deserves. Needless to say being computer literate is a must.

    Another extremely important trait the successful candidate must possess is being a team player. We are only a small office so we need all of us to pitch in to help. It also makes for a more pleasant atmosphere and one in which we all look forward to being part of!

    Do you consider yourself an organized person? As mentioned before, we are a small office so you will find the ability to multi-task is essential!

    Do you have strong communication skills? Both written and verbal? Of course you need them during the sales process but is also critical in ensuring nothing falls between the cracks in the office!

    Responsibilities:

    Provide phone and in home estimates to customers

    Answer the phone and assist with customer’s needs

    Must have excellent time management skills

    Assist office manager with other administrative duties

    Entering customer information into the system

    Book cleaning appointments and estimates

    Handling customer questions and concerns

    Additional duties as assigned

    Cross train with co-workers to provide back up

    Job Requirements:

    MUST BE BI-LINGUAL (Spanish/English)!!!!!!!!

    You must have a valid California driver’s license with good record

    Professional appearance and demeanor.

    Strong written and verbal communication skills

    Detailed -oriented and organized

    Positive attitude, bright and outgoing personality

    Excellent customer service /sales skills

    Must be computer literate

    Self motivation

    To apply please email your cover letter and resume. Your cover letter should provide support for the requirements and experience required.

    Notice

    Molly Maid LLC is the franchisor of the Molly Maid® franchised system. Each Molly Maid® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Molly Maid LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Molly Maid LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

    *Acknowledgement

    I acknowledge that each independent Molly Maid® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Molly Maid LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Molly Maid LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.