Customer Service/Sales
As a customer service estimator, you are a key team member in upholding our commitment to customer satisfaction and professionalism. You are responsible for preparing outside estimates within the scope of work while growing new relationships and cultivating existing relationships. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis.
This is an entry level position. Customer service experience is preferred, but we will train the right person for our customer service estimator position.
Specific Responsibilities for Entry Level Customer Service Estimator:
Provide phone and in home estimates to customers
Follow up with prospective customers by phone and email
Answer the phone and assist with existing customer’s needs
Must have excellent time management skills
Assist office manager with other administrative duties
Entering customer information into the system
Book cleaning appointments and estimates
Meet or exceed sales goals
Additional duties as assigned
Cross train with co-workers to provide back up
Job Requirements:
MUST BE BI-LINGUAL (Spanish/English)!!!!!!!!
You must have a valid California driver’s license with safe driving record
Professional appearance and demeanor.
Strong written and verbal communication skills
Detailed -oriented and organized
Positive attitude, bright and outgoing personality
Excellent customer service /sales skills
Must be computer literate (knowledge of Word, Excel and Outlook a plus)
Self motivation
Team player who can work independently
Base pay with bonuses: $37,000 - $50,000.Company car provided during work hoursIRA with company matchPaid vacation after 1 yearPerformance bonuses
We are actively interviewing for the customer service estimator position - Apply today and our hiring manager will follow up!
<p class="disclaimer"><span style="font-size: 8pt;">*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.</span></p>