As a Office/Sales/Customer Service Representative, you are a key member of the management team and represent Molly Maid on sales/support calls. You are responsible for handling service requests and customer inquiries. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

Receive incoming calls in professional and courteous manner

Perform and Schedule in-home estimates & cleans

Perform marketing functions to sell additional work and earn business

Return customer calls, respond to customer complaints, and resolve breakage issues

Perform administrative functions including data entry, payment processing, and supply inventory

Assist with personnel management, including hiring and recruiting functions

Manage employees and culture, maintain positive image and reputation both in house and in the community.

Perform other duties as needed which may include cross-training in related positions

Job Requirements:

Minimum six months admin experience

Sales experience

Strong written and verbal communication skills

Detail-oriented with strong data entry skills

Positive Attitude and Desire to learn

Team player who can work independently

Benefits: Benefits package varies by location

Molly Maid is actively interviewing for this position! Come by our office at 3404 W. Illinois Ave., Suite 202 in Midland or call us at 432.694.1700 right now for more information! - Apply today and our hiring manager will follow-up!