Estimator/Customer Service Representative
As an Estimator, you are a key team member in upholding our commitment to customer satisfaction and professionalism. You are responsible for preparing estimates within the scope of work while growing new relationships and cultivating existing relationships. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Schedule estimates & cleans
Perform marketing functions to sell additional work and earn business
Return customer calls, respond to customer complaints, and resolve breakage issues
Perform administrative functions including data entry, payment processing, and supply inventory
Assist with personnel management, including hiring and recruiting functions
Perform other duties as needed which may include cross-training in related positions
Meet or exceed quarterly and annual goals
Meet with customers to estimate cost of jobs and services
Follow up with prospective customers by phone or email
Prepare accurate reports in regards to mileage, customer estimate sheets, and customer follow-up
Inventory and order estimating supplies
Seek to continuously develop as a sales professional
Job Requirements:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Professional appearance and personality
Bilingual English and Spanish Skills
Benefits: Benefits package varied by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!