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Estimator/ Customer Service

Molly Maid of Santa Barbara/Ventura

Estimator/ Customer Service

Ventura, CA +1 location
Full Time
Paid
  • Responsibilities

    As an Estimator, you are a key team member in upholding our commitment to customer satisfaction and professionalism. You are responsible for preparing estimates within the scope of work while growing new relationships and cultivating existing relationships. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis.Specific Responsibilities:-Receive incoming calls in professional and courteous manner-Schedule estimates & cleans-Perform marketing functions to sell additional work and earn business-Return customer calls, respond to customer complaints, and resolve breakage issues-Perform administrative functions including data entry, payment processing, and supply inventory-Assist with personnel management, including hiring and recruiting functions-Perform other duties as needed which may include cross-training in related positions-Meet or exceed quarterly and annual goals-Meet with customers to estimate cost of jobs and services-Follow up with prospective customers by phone or email-Prepare accurate reports in regards to mileage, customer estimate sheets, and customer follow-up-Inventory and order estimating supplies-Seek to continuously develop as a sales professionalJob Requirements:-Minimum two years admin experience-Strong written and verbal communication skills -Detail-oriented with strong data entry skills-Positive Attitude-Team player who can work independently-Professional appearance and personality-Bilingual English and Spanish SkillsWe are actively interviewing for this position - Apply today and our hiring manager, Natalie Langlo, will follow up!Text or Call 805-684-7328

    <p class="disclaimer"><span style="font-size: 8pt;">*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.</span></p>

  • Locations
    Ventura, CA • Santa Barbara, CA