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Operations Manager

Molly Maid of Santa Clarita

Operations Manager

Santa Clarita, CA
Full Time
Paid
  • Responsibilities

    As Operations Manager, you will provide leadership to all areas within the company including sales, operations, customer service, safety, financial stability and administrative functions. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

    You are a proactive leader and self-starter who can interact with the public and our employees. You have a strong work ethic and are able to manage time to effectively meet deadlines. You have at least two years of supervisory experience, as well as proven communication skills with supervisors, employees, and customers.

    Specific Responsibilities:

    Manage personnel including hiring, training, coaching, and day-to-day performance management

    Proactive customer relations, including mitigating damages and liability issues

    Inspect broken/damaged items and determine course of action

    Perform in-house estimates to achieve quarterly and annual goals

    Ensure successful operations: prepare and review reporting, ensure homes are cleaned as scheduled, communicate with vendors, monitor account receivable, etc.

    Maintain a clean and well-stocked office

    Improve upon current processes to ensure quality, profitability, and future growth

    Job Requirements:

    At least 3 years supervisory experience

    Bi-Lingual

    Valid Driver's License

    Strong written and verbal communication skills

    Computer literate, with working knowledge of work processing, business software and spreadsheet applications

    Benefits: Benefits package varies by location

    We are actively interviewing for this position - Apply today and our hiring manager will follow up!