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Customer Communications & Outreach Specialist - Entry Level

Momentum Marketing

Customer Communications & Outreach Specialist - Entry Level

San Diego, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Do you like winning? Are you a passionate and driven individual who overcomes challenges and achieves goals despite the odds? Does networking, building mutually beneficial relationships, and finding ways to capitalize on untapped resources motivate you? Have you been looking for the right opportunity to maximize your potential?

    MOMENTUM MARKETING is seeking a motivated, top-notch Customer Communications & Outreach Specialist to assist the sales department in expanding the SAN DIEGO market. We are a rapidly growing company in a fast-paced industry with more than 6,000 customers worldwide.

    Our ideal candidate will be a results-oriented and charismatic individual. Prior Sales and/or Customer Service experience is preferred but not required. We are looking forward to cross-training our ideal candidate in all aspects of Customer Service, Sales, Marketing, and Management. And the training doesn’t end there! We will provide you with ‪comprehensive ongoing training to familiarize you with our client’s products as well as with all aspects of the Customer Service and Sales cycle. From there, your success will be driven by your personal motivation, persistence, and ability to connect with prospective customers.

    IF YOU’RE INTERESTED IN TAKING YOUR CUSTOMER SERVICE AND OUTREACH EXPERIENCE TO AN ENTIRELY DIFFERENT LEVEL IN A FUN, DYNAMIC, GROWING, AND EVOLVING ENTREPRENEURIAL ORGANIZATION – SEND US A COPY OF YOUR RESUME.

     

    RESPONSIBILITIES:

    • Appointment setting using excellent Customer Service
    • Qualify interested candidates and arrange sales appointments
    • Serve as an expert to help educate, build rapport and close sales
    • Aggressively research and build a new client base to achieve sales goals
    • Attend quarterly networking conferences
    • Manage, coach, and train new members of the team

     

    REQUIREMENTS:

    • Have an entrepreneurial spirit, creative thinking and relentless drive for success
    • Have strong Customer Service skills
    • Can follow a proven process
    • Highly competitive and want to win
    • Can take rejection and learn from it
    • Willing to try new approaches and techniques

    Company Description

    “Creative people with various experiences and diverse backgrounds working together towards a shared goal,” that is how we would define our work atmosphere. At Momentum Marketing, having a growth mindset, is the core of our belief system, owing to which our team experiences an entrepreneurial, intellectually stimulating yet comfortable learning environment that sharpens their creative thinking and decision-making skills. We believe that our people are our biggest asset. Therefore their training and development are significant for us, and we never compromise on this aspect. Be it sales and marketing, paid courses, or new manager training programs, we support our associates so that they engage in these programs, and they add value to their work profile. When you join us, you will undergo a coaching culture that will enhance and nurture your abilities. Usually, this coaching and training are conducted by managers who will help you to learn new skills and become an asset to the company. Through you and our other associates, we deliver effective customer retention through innovative methods that help us maintain existing customers and develop and explore new business opportunities. At Momentum Marketing, professionalism is a way of life. We strive for excellence in everything we do and celebrate success as a team.