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HR Business Partner

Money Mart Financial Services

HR Business Partner

Fullerton, CA
Paid
  • Responsibilities

    Job Description

    WHAT DO YOU DO? The HR Business Partner supports the Human Resources functions within assigned client groups and works in collaboration with the Director and HR department.  They are responsible to provide support of Human Resources needs including, recruitment, employee relations, performance and talent management, and other administrative duties as required.  (This position can be based out of Anaheim, CA or Fullerton, CA.)

    WHAT DO WE NEED?

    • You to have an amazing personality and communication style.
    • That you are super-organized and are a problem solver.
    • That you take pride in everything that you do, and it shows.
    • And most importantly that you have unquestionable integrity.

    WHY WORK FOR US?

    • We invest in our employees, and offer extensive training, and development programs to set you up for future success.

    If we sound like a fit, and you’re ready to start an exciting career with an organization that fosters employee growth, apply today! JOB DESCRIPTION This position will be responsible for:

    RECRUITMENT

    • Partners with retail leaders to develop recruitment plans.
    • Offer direct front-line recruitment support to the retail team: inclusive of postings, vacancy tracking and supporting field leadership team in full-cycle recruitment for all retail positions
    • Maintain, coach, support, recruitment champions in districts of responsibility (monthly calls)
    • Manages/Posts all positions within area of responsibility
    • Actions monthly audits of Talent Acquisition system
    • Ensures that the standard recruitment process is executed and followed within area of responsibility
    • Reviews key metrics and proactively takes action to improve results within area of responsibility
    • Coordinates/Organizes recruitment events as needed in area of responsibility (Job Fairs, Recruitment Days, Career Fairs, On Campus Events) and provides ROI

    EMPLOYEE RELATIONS

    • Act as primary HR contact to the field leadership team within assigned client group to ensure they are receiving appropriate support and follow-up as required.
    • Partners with client groups to develop and nurture a healthy team culture, consistent with company values.
    • Develops and maintains an in depth understanding of both legislated and human resources policies, procedures and practices and their impact on operations.
    • Ensures compliance with all legal requirements and company HR policies and procedures.
    • Escalation point from HRSC
    • Conducts workplace investigations; ensures appropriate response related to Health and Safety, Hotline complaints etc.; involve/escalate as required.
    • Consults regularly with management and provides guidance as needed (monthly DM calls)
    • Resolves complex employee relation issues and addresses third party claims – escalates as required (LP, ESA, Human Rights, Legal Demands, Dept of Labor, MOL (Ministry of Labor) store audit deficiencies)
    • Works in conjunction with business leaders to make termination decisions

     PERFORMANCE AND TALENT MANAGEMENT

    • Tracks performance (SM and DM) on a quarterly basis using the performance tracker
    • Coaches/assists/consults with performance plan decisions (PIP’s PDR’s etc.)
    • Provides feedback, edits, guidance on all PIP’s and Final Written Warnings
    • Supports/coach’s’ regional teams providing consistent feedback.
    • Partners with the Director of HR to execute the Talent Management and Performance cycles.
    • Coordinates, and leads the Talent Review process for the SM group within area of responsibility
    • Maintains, tracks, and proactively communicates action and development commitments for ‘bench segment’ employees
    • Supports/consults on development programs such as SMTP, CSRC, and DMDP.
    • Consults on all promotions within area of responsibility and provides comp recommendations/guidelines

    ORGANIZATIONAL EFFECTIVENESS

    • Monitors and acts on key HR success metrics (e.g. turnover; recruiting effectiveness; headcount; etc.) in response to changing business conditions.
    • Works with the Director of HR and retail leadership on succession planning, ensuring appropriate resources are available as needed to support the growth/changes of the organization.

    COMMUNICATIONS/EMPLOYEE ENGAGEMENT

    • Support internal communication strategies around change/transformation initiatives
    • Support engagement initiatives, including employee surveys and focus groups to measure employee satisfaction and engagement

    TEAM

    • Nurture personal and professional growth and development
    • Act as an ambassador for HR and across the business
    • Collaborate on special projects as assigned
    • Assist with the day to day operations of the NA HR
    • Work with and liaise with all other HR support functional departments.
    • Participates in quarterly/weekly conference calls, meetings, providing updates from HR
    • Other related duties as assigned by supervisor
  • Qualifications

    Qualifications

    EDUCATION

    • Bachelor’s Degree in Human Resources or relevant experience
    • Human Resources certification preferred.

     

    EXPERIENCE

    • Minimum of 3-5 years’ experience

    SKILLS

    • Proven track record supporting branch retail environment would be a definite asset.
    • Demonstrated proficiency and experience in the areas of recruitment practices, adult learning, employee relations, employment best practices, and the interpretation and operationalization of policies and procedures.
    • Interpersonal skills sufficient to deal with very sensitive/confidential or highly conflict-filled situation
    • Demonstrated expertise in working effectively as a HR support/admin role
    • Proven ease in forming effective partnerships with other team members
    • Ability to be flexible and work analytically in a problem-solving environment
    • Strong computer skills in MS office applications including EXCEL and PowerPoint
    • Ability to manage workload and priorities in a fast-paced environment
    • Solid customer service and interpersonal skills
    • Excellent verbal and written communication skills
    • Exceptional attention to detail
    • Ability to work independently supporting a geographically dispersed HR Team
    • Solid understanding of HRIS with preference for Workday
    • Solid understanding of Talent Acquisition System
    • PROBLEM-SOLVING  This role requires the incumbent to critically analyze information for the purpose of identifying trends.  The role must demonstrate sound judgement for decision making.

    Additional Information

    BENEFITS

    • Medical / Dental/ Vision benefits available after 30 days of employment
    • Company paid life insurance
    • Paid holidays
    • PTO/ 401K / Tuition Reimbursement
    • On-site wellness center

    All your information will be kept confidential according to EEO guidelines.