Job Description

Monroy Driving School is one of the leading driving schools in the Greater Houston area. We only offer the best quality to every customer. We are in search of a self motivated individual who is efficient and successful with sales and help with the running of the daily administrative operations of the company. The ideal candidate will be a hard-working professional able to undertake a variety of office/sales support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

RESPONSIBILITIES

• Present and sell company services to new and existing customers
• Prospect and contact potential customers
• Reach agreed upon sales targets by the deadline
• Resolve customer inquiries and complaints
• Follow up with customers
• Create sales material to present to customers
• Posting advertisement on social media
• Answer phone calls in a timely manner
• Data Entry (MS Word, PowerPoint, Excel, etc.)
• Organize office and assist driving instructors/road examiners in ways that optimize procedures
• Sort and distribute communications in a timely manner
• Create and update student records ensuring accuracy and validity of information
• Schedule and coordinate appointments
• Monitor level of supplies
• Resolve office-related malfunctions and respond to requests or issues
• Coordinate with other departments to ensure compliance with established policies
• Maintain trusting relationships with customers and colleagues
• Perform receptionist duties when needed

SKILLS

• Fluent in English and Spanish (required)
• Previous experience in sales, customer service and office assistant or other relevant administrative role
• Working knowledge of office equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills (English and Spanish)
• Proficiency in MS Office (required)
• Familiarity with scheduling and processing payments online
• Ability to build rapport with clients
• Deadline and detail-oriented
• Customer service skills
• Multi-tasking skills
• Reliability
• Self Motivated - go getter mentality
• Willingness to learn

Company Description

Monroy Driving School is a top tier driving school in the Greater Houston Area. Our quality customer service and excellent reviews is a result of the service we have provided for 10+ years. As we continue to grow, we look for individuals who are passionate about making a difference in our clients' lives.