Montauk Aquatic Center Site Director

Imagine Swimming

Montauk Aquatic Center Site Director

Montauk, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Employee discounts

    Free uniforms

    Health insurance

    Paid time off

    Who We Are

    Imagine Swimming is NYC's premier learn-to-swim school, and we’re expanding to Montauk in the Summer of 2025! Since 2002, we’ve shared our love of the water with swimmers of all ages, from infants to adults. Founded by Olympian Casey Barrett and German National Team member Lars Merseburg, Imagine Swimming brings together a diverse and passionate team dedicated to inspiring confidence and joy in the water.

    At Imagine, we believe that learning to swim should be fun. Our child-led, creative approach encourages students to develop skills through engaging, play-based lessons. While our teaching methods are highly developed, we value individuality—because it’s the Singer, not the Song that makes each lesson special.

    What We’re Looking For

    Imagine Swimming is seeking a Flagship Site Director to lead operations at one of our premier facilities. This is a dynamic leadership position responsible for managing classes, staff, and facility operations to ensure a safe, supportive, and high-performing environment for both employees and families.

    As a Site Director, you’ll champion Imagine Swimming’s mission, promote a positive culture, and uphold the highest standards of safety and service. You’ll play a key role in student progress, staff development, client satisfaction, and site-level financial performance.

    What You’ll Do

    Staff Management

    Onboard, support, and mentor new and existing staff

    Observe and evaluate employee performance; provide regular feedback

    Lead performance planning, scheduling, and coaching conversations

    Resolve workplace conflicts and foster a positive team environment

    Oversee and track fringe benefits like MetroCard eligibility

    Collaborate cross-departmentally to support staff needs

    Class Management

    Ensure classes are age- and level-appropriate; address mismatches

    Track and respond to new enrollments, trials, and family feedback

    Monitor class reports and adjust scheduling with the Deck Supervisor

    Manage sibling placement, pool closures, and customer communication

    Support instructors in understanding and improving performance

    Facility Operations

    Maintain compliance with all regulatory bodies (DOH, ADA, DOB)

    Supervise and train Deck Supervisors, Pool Operators, and others

    Coordinate pool/facility maintenance and vendor relationships

    Conduct safety inspections and hazard documentation

    Manage supplies, cleanliness, organization, and overall site presentation

    What We’re Looking For

    Qualifications

    Bachelor’s degree or 7–10 years of relevant experience

    Proficient in Google Workspace

    Strong organizational, leadership, and interpersonal skills

    Certifications (required or preferred)

    American Red Cross Lifeguarding and CPR PRO (Required)

    Lifeguard Instructor or Lifeguard Management (Preferred)

    Certified Pool Operator (CPO) (Required)

    Infant/Toddler Swim Instructor Training (Preferred)

    Note: On-the-job training may be available for otherwise well-qualified candidates.

    Experience

    3+ years teaching swim lessons to all ages/levels (preferred)

    3+ years in a management or supervisory role (required)

    2+ years in customer service, ideally in children’s extracurriculars

    1+ year in employee management for youth programs (preferred)

    Ideal Traits

    5-star service mindset with strong internal and external communication

    Reputation for professionalism and reliability

    Positive, proactive leader who can delegate and problem-solve

    Strong follow-through and organizational habits

    Working Conditions & Physical Requirements

    This role blends desk-based work with hands-on facility oversight. Candidates should be comfortable working in hot, humid, and chemical-handling environments, performing physical tasks, and managing emergency procedures.

    Must be able to:

    Swim all four strokes, tread water for 2 minutes without hands

    Lift up to 50 lbs and move equipment across floors or stairs

    Use tools and safety equipment, including protective gear

    Climb ladders and stairs, crawl under or onto equipment

    Perform minor maintenance and pool operations as needed

    Communicate effectively in English in-person and by phone

    How to Apply

    If you are ready to join our team and bring your passion for swimming to our new Montauk location, we would like to invite you to fill out our Job Application. This application asks a few more pre-screening questions to determine if you would be a good fit for the position.

    Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.