Job Description

We are seeking an IT Support / Admin to join our team! You will resolve computer-related issues for your clients.

Needs to be thoroughly familiar with managing agency managed VPN, Share Point, Microsoft Exchange, Active Directory, VoIP phone systems, Linux, Jira, maintain & update the website, knowledge of HTML, SQL, PHP, etc., maintain servers including firewall for security, maintain users, create email accounts, repair/maintain all agency computers and electronic devices at all sites, internet networks, update & manage software, assist all supervisors and staff with their IT issues and more.

RESPONSIBILITIES:

• Provide technical assistance with computer hardware and software
• Resolve issues for clients via phone, in person, or electronically
• Recommend hardware and software improvements
• Track customer issues and resolutions
• Cybersecurity experience is Essential
• Website Management and Website Customization

QUALIFICATIONS:

• Previous experience in IT, customer service, or other related fields
• Ability to build rapport with clients
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor

Company Description

We are a Montessori based agency that provides Infant through Kindergarten educational and child care services to children and families in the San Gabriel Valley since 1982. We have preschool sites in Pomona, Hacienda Heights, Azusa, Baldwin Park and El Monte. We are also hiring for new sites being developed in greater Los Angeles areas, Compton and Van Nuys. We provide private (fee-paying) and subsidized programs funded by the Department of Education/Child Development Division via State Preschool. We have a combined government grant which offers subsidized preschool program services to families in the communities we serve that qualify for the program. This funding required Title V regulations to be followed when enrolling families. Our preschool program follows the Montessori Philosophy and Reggio approach to education which offers classrooms that are rich in diversity, materials and experiences.