MONTROSE RECREATION DISTRICT

Facility Manager on Duty (MOD)

(Revised 10/3/2022)

General Statement of Duties: Responsible for supporting the general operation of the Community Recreation Center (CRC) and Field House (FH). This includes general facility operations, customer service and enforcing facility rules. This position is responsible for ensuring a clean, safe, organized, and positive environment at MRD facilities. This position requires some evenings and weekends.

Supervision Received: Reports directly to the Facility Leader and Facility Manager.

Essential Duties: The following are examples of primary duties assigned to this position. Other related duties may be assigned.

Ensures that the facility is properly monitored for the safe and effective operation of programs, activities, and drop-in services.

Conducts regular facility walkthroughs to monitor patrons and ensure they are following the code of conduct.

Promotes MRD programs, services, and facilities through in-person interactions and other avenues as available.

Assists with the setup and teardown of programs and facility party rentals.

Provides customer service face-to-face and maintains a general knowledge of the facility personnel, programs, services and policies.

Serves as the floor manager during hours of operation.

Assist the Customer Service Representatives at the front desk by answering phone calls, helping walk-in visitors, screening callers / walk-in visitors, and referring them to the appropriate personnel.

Position Qualifications:

Experience: Must be 18 years of age. One (1) year of customer service experience and/or facility management, preferred.

Education or Training: High school diploma or equivalent, preferred.

License and Certification: The possession of or ability to obtain CPR/AED and First Aid Certification.

Work Environment: Busy Rec Center environment with extensive public contact.

Work Hours: This position generally works 15 - 20 hours per week. Potential shifts include weekdays 8 am - 12 pm, 12 - 4 pm, 4 - 8 pm, Saturdays 9 - 1 pm, 1 - 5 pm , and Sundays 11 am- 4 pm.

Pay Range: $14.00 - $15.00 per hour. Membership to the CRC is also included.

Physical Conditions: Primary functions may require maintaining physical condition necessary for walking and standing for prolonged periods of time. This position may require some moderate lifting and working primarily indoors