Morning Server

Hilton Garden Inn

Morning Server

Scottsdale, AZ
Part Time
Paid
  • Responsibilities

    Join our team, a 2025 USA Today Top Workplace Winner!

    Now hiring a Morning Server at the Scottsdale North/Perimeter Center Hilton Garden Inn.

    Why You’ll Love Working with Us The Scottsdale North/Perimeter Center Hilton Garden Inn is managed by NCG Hospitality, a family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated.

    Achievements for NCG Hospitality and our portfolio of properties include:

    USA Today Top Workplace Winner 2025

    WI State Journal Top Workplace 2025

    Madison Magazine Best Places to Work 2025

    AZ Central Top Workplace 2024

    Cultural Excellence Award 2024

    ** Starting wage for this position is $15.00 per hour plus gratuity ** Must be able to work 5am-11am

    Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives and more.

    Professional Development:

    • Dedicated training and development with opportunities for growth

    • Educational and professional certification assistance

    Team Member Travel Perks:

    • Worldwide hotel stays starting at forty-nine dollars per night

    • Rate based on availability and property brand

    • Free night stays at NCG Hospitality hotels

    Core Benefits:

    • Paid Sick Time

    • Paid time off and anniversary day off with pay

    • Paid volunteer hours → Earn money for community service!

    • Flexible schedules

    Health and Wellness:

    • Health, Dental and Vision plans

    • Virtual telehealth services

    • Team Member Assistance Program with mental health resources

    • TeleDoc confidential counseling

    • Health and fitness monthly reimbursement program

    Financial:

    • 401(k) retirement plan

    • 100% match on the first 3% and 50% match on the next 2% of team member contributions

    • Same day pay

    • Catch Of The Day Program → Earn money for helping other team members and guests!

    • Everyone Sells → Earn money for bringing in business to our properties!

    • Referral program for team members

    How do I make an impact on my team?

    Our friendly and attentive Morning Server helps provide exceptional guest service and customer care in our restaurant and/or during event functions hosted by the property.

    Greet every guest with a friendly smile and welcoming attitude

    Take dining room and room service orders; communicating them to the kitchen through the point-of-sale system; follow-up directly with cooks as needed

    Check in frequently with guests to ensure all needs and expectations are being met

    Prepare checks and post payments using the point-of-sale system

    Remove dishware from tables/counters during the dining experience as well as at the end; take them to the kitchen for washing

    Clean and sanitize the service and guest areas of the restaurant as needed

    Deliver room service orders as needed, following up with guests via phone call 10-15 minutes after delivery to ensure everything is alright and ask to arrange tray pickup

    Check property hallways for used dishware and return discarded trays to the restaurant for washing

    What does success look like in this role?

    Motivated to maintain excellent customer service reputation

    Strong oral communication and interpersonal skills

    Strong attention to detail

    Ability to work effectively and efficiently in a fast-paced setting

    Reliability and honesty

    Desire to contribute to a supportive and effective team

    Who is NCG Hospitality®? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

    As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out careers available at ncghospitality.com and join our growing team!

    NCG Hospitality is an Equal Opportunity Employer.