Job Description

MARINA OFFICE ASSOCIATE / DOCK HAND

LOCATION: Norfolk,Virginia (Morningstar Marinas at Little Creek)

TYPE: Part Time to Full Time

MIN. EXPERIENCE: Experienced

Come work in a beautiful setting right on the water! Do you love to work with people? Do you have a positive, uplifting demeanor that is infectious to those around you? Enjoy working outdoor? Are you the type of person who loves to organize, and can't sleep if your checkbook isn't balanced to the penny?    

If that sounds like you, we’d love for you to join us!

WHO WE ARE:

At Morningstar Marinas, we love what we do and we hope it shows. We’ve created a community of boaters who come together to enjoy life on the water, and our role is to provide best-in-class services and amenities designed to make it happen. With coastal locations in VA, GA & FL, we strive for our customer experiences to be as jaw-dropping as our settings.  

As part of our team, you’ll benefit from training programs and development opportunities, a workplace view that’s hard to beat in the opposite of a desk job, flexible schedules, and much more. We believe our greatest investments are our people and we’d love to invest in you.

WHO WE’RE LOOKING FOR:

A detail-oriented individual who understands what it means to provide impeccable customer service.  A person who listens to understand, and looks to solve problems as they arise.  Someone who takes immense pride in their work and can multi-task like a pro. 

Marina Office Associate/ Dock attendant. Become a critical member of one of the finest waterfront hospitality operations in the world! You will greet all incoming customers to ensure a safe and enjoyable arrival to the Marina. Daily tasks include general light maintenance of the inhouse Marina docks and Dry Storage with an emphasis on cleanliness. You will also perform a variety of other services including but not limited to:

• Strong emphasis on guest service relations: greeting customers upon arrival and departure
• Docking assistance and line handling
• Fueling
• Good Telephone Handling, Data Entry and Administrative Skills needed for Reservation Processes, Lease Agreements and Billing tasks
• Communications via VHF radio with coworkers and other vessels
• General marina maintenance, upkeep and cleaning.

REQUIRED SKILLS:

• Guest relations skills
• Has the ability to troubleshoot, think quickly on your feet and ask for assistance if necessary.
• Works independently with limited supervision and can make educated decisions in a fast paced environment.
• Be able to lift 25+ pounds.
• Work effectively with all races, genders, and nationalities.
• Able to work outside in any conditions for long periods of time.
• Weekend work a requirement.

PREFERRED EXPERIENCE:

• 1-2 years’ experience in yachting, marina services or shipyard environment.
• Restaurant/ hotel additional guest services experience a plus.
• 1-2 years’ experience with Administrational skills
• Competent in Computer Skills and Microsoft Office

EDUCATION/CERTIFICATIONS:

• High School diploma/ GED required.
• Clean driving record.
• Background Check & Drug Test required.

PHYSICAL REQUIREMENTS:

• Able to stand for several hours at a time.
• Walk and climb stairs, push, pull, reach, grasp, kneel and stoop.
• Remain outside in adverse weather for long periods of time.
• Authorized to work in the United States on a full-time basis for any employer.

BENEFITS:

• Part-Time to Full-Time Position
• Hourly Rate starting at $11/hr
• A casual, comfortable uniform (we’re talking t-shirts & shorts)
• Growth opportunities in an established organization

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