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Customer Service Representative / Office Support

Morrison Industries LLC

Customer Service Representative / Office Support

Grand Rapids, MI
Full Time
Paid
  • Responsibilities

    Job Description

    Triad Service Center is seeking an individual to assist in processing work orders, invoices, time cards, and resolving customer issues in our Grand Rapids location. 

    QUALIFICATIONS AND SKILLS:

    • Positive, Customer Focused Attitude
    • Computer skills, intermediate level, including but not limited to Microsoft Office 365 including Outlook, Word and Excel.
    • Comfortable having interaction with customers, on both service and sales information
    • The ability to multi-task in a fast-paced environment, and manage tasks to completion
    • Understanding work flow and process including daily necessary tasks such as preparing estimates, processing approved estimates, invoicing completed work
    • Effective communication skills, both written and verbal
    • Be engaging, active and organized
    • Work independently while enjoying the benefits of being a member of a team
    • Ability to follow through with customers, technicians and team members

    Our Customer Service – Office Support Person’s enjoy a competitive benefits package as all our employees do:

    • Full Medical Coverage including free access, (NO CO-PAY) to MD live!
    • Flex Spending Plan
    • Delta Dental and Vision Coverage
    • Paid Holidays and additional paid time off
    • 401K, with Company sponsored deposit regardless of employee contribution
    • Company-paid Life Insurance with low cost guaranteed additional coverage

    Job Type: Full-time

    Pay: $12-$14 AN HOUR TO START

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