Benefits:

Health insurance

Paid time off

Vision insurance

401(k)

Dental insurance

Essential Duties and Responsibilities

Process conventional, FHA, VA, USDA, and portfolio mortgage loans.

Review loan files for completeness and accuracy.

Collect and verify required documentation from borrowers, loan officers, employers, title companies, insurance agents, and other third parties.

Analyze income, assets, credit, and collateral documentation to ensure investor eligibility.

Clear underwriting conditions and obtain final approval for closing.

Prepare loan files for closing in compliance with investor and regulatory requirements.

Coordinate closing schedules with borrowers, loan officers, title companies, attorneys, and real estate agents.

Review Closing Disclosures (CDs) and ensure compliance with TRID timing requirements.

Verify loan terms, fees, and funding conditions prior to closing.

Ensure loans meet agency and investor guidelines, including Fannie Mae, Freddie Mac, FHA, VA, USDA, and internal policies.

Maintain communication with borrowers and business partners regarding loan status.

Order and review title work, homeowners’ insurance, appraisals, flood certifications, and other required documentation.

Resolve documentation discrepancies and closing issues in a timely manner.

Maintain accurate loan records within the Loan Origination System (LOS).

Meet established production, quality, and service-level expectations.

Participate in audits and quality control reviews as needed.

Perform other duties as assigned.

Qualifications

High school diploma required, associate or bachelor’s degree preferred.

2+ years of mortgage processing, closing, or underwriting support experience preferred.

Working knowledge of:

Conventional, FHA, VA, and USDA lending

Fannie Mae and Freddie Mac guidelines

TRID, RESPA, HMDA, ECOA, and other mortgage regulations

Experience with Loan Origination Systems (Calyx/Point preferred but no required)

Strong understanding of mortgage documentation and closing procedures.

Excellent organizational and time management skills.

Ability to manage multiple loans simultaneously while meeting deadlines.

Strong verbal and written communication skills.

Proficient in Microsoft Office Suite.