We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today! Responsibilities: • Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork • Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer • Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed • Assist with administrative duties such as making and screening calls, booking appointments, etc. • Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service Qualifications: • Understand basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc. • Excellent customer service and communication skills and willing to go above and beyond for customers and team • 2-3 years of professional office environment and administration or mortgage experience preferred • Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred Compensation: $38,000 - $45,000 at-plan commission
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