Job Description

Job Description

The Mortgage Closer will be responsible for supporting the Closing function within multiple Channels. As the Mortgage Closer, you will act as a key contributor to ensure timely closings of mortgage loans while ensuring efficient and effective processes are followed while meeting customer service objectives.

Qualifications:

• Associate’s degree or equivalent work experience
• Minimum 0-4 years of Mortgage Closing experience
• Understanding of investor requirements and regulatory standards
• A passion for helping customers achieve their financial and homeownership goals

The Mortgage Closer will:

• Prepare Closing Documents, including the balancing of the Initial and Final Closing Disclosure
• Able to provide assistance in escalated scenarios and mentorship of fellow team members
• Be detail oriented while delivering exceptional customer service
• Actively engage with various parties to the transaction, including both internal and external resources
• Handle routine calls, emails and/or chat responses
• Execute daily work queues and escalate as needed