We’re looking for an experienced Mortgage Loan Processor to join our team and help deliver a seamless, high-touch experience to our clients. In this role, you’ll work closely with loan officers, lenders, and clients to ensure every loan is handled with white-glove service from start to finish.
Key Responsibilities:
Collaborate with loan officers to gather and process loan documentation
Submit complete loan files to lenders and follow up through final approval
Act as the main point of contact for clients throughout the loan process
Communicate directly with lenders to resolve conditions and push files forward
Provide prompt, professional, and proactive updates to all parties
Conduct direct outreach to bring in new broker relationships
Handle client emails and communications with accuracy and professionalism
Requirements:
2–3 years of experience in mortgage processing or underwriting
If from another brokerage: 2 years minimum processing experience
If former underwriter: 2–3 years of experience required
If former loan officer at a broker shop: 2 years minimum experience
Strong understanding of wholesale mortgage process and lender guidelines
Ability to manage a pipeline and prioritize deadlines effectively
Clear, confident communicator (written and verbal)
Committed to delivering a premium client experience
Additional Info:
Hybrid: Work remotely or in-office (Michigan-based HQ)
We’re looking for someone who:
Has experience processing loans (broker or lender-side)
Is sharp, detail-oriented, and deadline-driven
Knows Encompass, LendingPad, or similar LOS
Thrives in a fast-moving, high-accountability environment
Compensation includes a base salary + per-file bonus structure — details discussed during interview. Strong performers will reach top-tier income.
Flexible work from home options available.