Benefits:
401(k) matching
Paid time off
Position Summary: Mortgage Loan Processor's are responsible for assisting Mortgage Loan Officers with gathering and review of all required loan documentation to ensure complete and accurate files, coordination of loan closings in a timely manner, ensuring all documents are signed/executed properly, and ensuring all loans meet file quality and loan turn-around benchmarks that have been set. Mortgage Loan Processors are responsible for ensuring all loan documentation is compliant with company policies and procedures and any applicable state/federal regulations.
Duties and Responsibilities
Review lender notes for any special instruction or requirements
Complete a Pre-UW scrub of the loan file to determine accuracy and completeness of the URLA and all loan file documentation
Prepare & review initial loan disclosures for accuracy & completeness
Disclose all new applications received within the required 3 days
Verify & document borrower e-consent when received
Verify ITP was received and documented as needed in the LOS
Verify Patriot Act information is obtained & documented in every file
Review all electronic file documentation for accuracy & completeness
Ensure all documentation is stored/named in our electronic file using approved naming conventions
Prepare & send revised disclosures when necessary for CIC
Submit files for initial & final UW review
Send approval/commitment letter(s), denials or adverse action notices to borrower
Lock loans with investor (when applicable) and within the LOS
Send locked LE & Lock-in Agreement to borrower
Complete all required tasks & functions within the LOS
Request/obtain any required 3rd party verifications (VOE, VOM, VOL) & update LOS Processing screen as needed
Order flood determinations, appraisals, tax transcripts, title commitment/letter reports or any other 3rd party services & update LOS Processing screen as needed
Provide copy of appraisal/valuation to the borrower & send invoice to AP for payment
Review & obtain all underwriting approval conditions needed for final approval
Obtain & review hazard and/or flood insurance policies to ensure they meet policy/guidelines
Review title commitment/letter report and resolve any issues or outstanding liens
Ensure all timing and delivery requirements have been met (Reg B decision, appraisal delivery, etc.)
Communicate with MLO and applicants (as needed)
Order payoffs quotes (internal & external)
Collaborate with title company and/or MLO to coordinate closings
Prepare and provide preliminary CD to borrower within required timeframe
Prepare disbursement worksheet to match prelim CD
Prepare the final closing package and review all documents for accuracy and compliance
Verify all at close conditions have been addressed as needed
Process Plaza/TPO loans and coordinate closing/funding as applicable
Comply with all bank policies & procedures as well as all applicable federal and state banking regulatory agency policies
Comply with bank standards for attendance and hours of work
Perform any other duties as required to fulfill the responsibilities of the position
Qualifications
Education/Experience:
Minimum of two years of mortgage loan processing experience required. Previous financial institution customer service experience preferred.
Skills and Abilities:
Adaptability:
Able to adjust quickly to different work situations; remain composed under pressure and in stressful situations.
Attention to Detail:
Regard for important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and details.
Change Management:
Must embrace change and see change as opportunity. Must be willing to express and support management's ideas to affected staff.
Customer Orientation:
Respond sensitively to the needs and priorities of both internal & external customers; recognize and take appropriate action to meet their needs; establish an effective working relationship with all customers to gain their respect and loyalty.
Oral/Written Communication:
The ability to express thoughts and ideas in a clear and concise manner, both orally and in written form to a variety of audiences and to all levels of staff.
Professionalism:
Project a positive image of the bank to all internal and external customers.
Time Management:
Ability to effectively manage one’s time to complete work according to established deadlines. The ability to prioritize tasks to make the best use of time for high priority tasks.
Team Player:
Must view oneself as part of an overall team. This includes supporting others throughout the entire bank to achieve the overall goals of the bank.
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Travel:
A valid driver’s license required for travel to Bank offices, training sessions, customer meetings, Bank, and community meetings, etc.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subjected to possible modification in accordance with applicable state and federal laws. There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate. All activities, demands, conditions, and requirements are linked to duties and responsibilities.
Job Description subject to change at any time at the discretion of management.