Team Manager - Mortgage Loan Processor Bilingual (SPANISH REQUIRED) Our institution is experiencing rapid growth! We are building our capacity by hiring an experienced Mortgage Loan Processor for our highly productive and skilled lending team. The successful applicant will manage the loan process, from origination to close, while paying close attention to compliance with current lending policies and regulations. If you are a detail-oriented processor with a track record of accurate and timely mortgage approvals, we invite you to apply today! • Location - EST time zone - 9 am - 6 pm EST M-F • Location - NY preferable before looking at other States Responsibilities: • Assist, mentor, and motivate team members to exceed daily, monthly, quarterly, and yearly goals and KPIs • Escalate, resolve, or remedy customer service issues professionally • Build a positive work environment through helpful relationships with additional team stakeholders: mortgage servicers, underwriters, mortgage operations manager/branch managers, and mortgage loan officers to ensure the loan transaction progresses smoothly • Enforce adherence to all state and federal regulations, mortgage lending and underwriting guidelines, and RESPA requirements while verifying loan applications from prospective home buyers, creating loan files, and processing loan closings • Forecast accurate home loan funding goals and metrics by creating a pipeline management process • Lead, hire, recruit, onboard, train, direct, and manage daily activities of mortgage loan processors, processing assistants and all other team members • Collect and verify necessary financial documentation, such as credit reports, to complete mortgage loan applications and determine creditworthiness • Secure property and loan documentation to process mortgage loan files such as appraisals, inspections, title searches, site surveys, contracts, and property tax records • Assure that loan files meet banking and regulatory guidelines and policies • Determine the best loan option for the borrower through interviewing and discussion • Put together loan packages and submit them to lender underwriting for approval or denial Qualifications: • Experience with Google Suite, MS Office, as well as AUS and LOS software, are helpful • Multiple years (3-5) of high volume loan processing experience as a team lead in mortgage lending or mortgage banking, or at a credit union is acceptable; 3+ years management experience in mortgage operations preferably in processing management, or as a sales manager or operations manager is preferred • Superb organization, interpersonal, training, communication, and time management skills are required • Broker Experience - 2 years - UWM, Plaza • Income calculation • ARIVE LOS - 2 years+ • Tech Skills • Great communicator -Strong communication skills • Highly organized • DU LP knowledge • Accounting, finance, or business Associate’s degree preferred - High school diploma or GED required • FHA, FHLB, FNMA, or VA loan product knowledge and mortgage lending experience required • Strong analytical and time management skills and superior attention to detail Non-Negotiable • Fluent Spanish • Communication Skills • NON-QM Experience (DSCR, Profit & Loss, No ratio) Compensation: $25 - $38 hourly

• Collect and verify necessary financial documentation, such as credit reports, to complete mortgage loan applications and determine creditworthiness • Secure property and loan documentation to process mortgage loan files such as appraisals, inspections, title searches, site surveys, contracts, and property tax records • Assure that loan files meet banking and regulatory guidelines and policies • Determine the best loan option for the borrower through interviewing and discussion • Put together loan packages and submit them to lender underwriting for approval or denial