This isn’t just another operations role — it’s a chance to directly impact a fast-growing company while taking control of your income. At SMS Processing Co., you’ll streamline workflows, support a high-performing team, and help drive our growth. This commission-based role offers excellent earning potential, with income directly tied to your efficiency, leadership, and the volume of files you manage. If you're self-motivated, organized, and thrive in a fast-paced environment, you’ll have the freedom and support to grow with us. Responsibilities: • Review mortgage applications for completeness, accuracy, and loan program eligibility • Prepare and send initial loan disclosures in the lender portals after obtaining loan officer approval • Review and structure files for pre-approval, subject to final loan officer sign-off • Research program guidelines and investor requirements to assist processors with clearing conditions • Provide backup processing support during team absences and assist with file overflow during high-volume periods • Maintain accurate loan statuses, updates, and notes within the Loan Origination System (Arive) • Act as an operational resource for loan officers and processors, offering guideline clarifications and file support • Support marketing initiatives by assisting with outreach to prospective broker partners to help grow the business • Communicate professionally and efficiently with internal teams, brokers, and lender partners Qualifications: • 2+ years of mortgage processing, loan setup, or operations experience (broker experience required) • Strong working knowledge of mortgage documentation, TRID compliance, and loan program guidelines • Proficiency with LOS platforms (preferably Arive) and lender portals • Excellent organizational skills, attention to detail, and ability to manage multiple priorities • Strong research and problem-solving skills for complex loan scenarios • Excellent written and verbal communication skills • Self-starter mentality with a proactive, solution-oriented approach Preferred Experience • Experience working in a third-party processing environment • Familiarity with ClickUp or other task management/project tracking systems • Exposure to multiple investor and agency guidelines (Fannie Mae, Freddie Mac, FHA, VA) Compensation: $45,000 - $80,000+

• Review mortgage applications for completeness, accuracy, and loan program eligibility • Prepare and send initial loan disclosures in the lender portals after obtaining loan officer approval • Review and structure files for pre-approval, subject to final loan officer sign-off • Research program guidelines and investor requirements to assist processors with clearing conditions • Provide backup processing support during team absences and assist with file overflow during high-volume periods • Maintain accurate loan statuses, updates, and notes within the Loan Origination System (Arive) • Act as an operational resource for loan officers and processors, offering guideline clarifications and file support • Support marketing initiatives by assisting with outreach to prospective broker partners to help grow the business • Communicate professionally and efficiently with internal teams, brokers, and lender partners