Mortgage Processor

Morgan Financial

Mortgage Processor

Melbourne, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Morgan Financial is a growing, customer-centric Mortgage Banker located in Melbourne, FL. We are looking for top talent to join our successful team. This is a full-time, in-office position for someone who is highly energetic, motivated, detail-oriented, and who excels at clear and consistent communication with customers.

    Mortgage experience is not required; we will train the right person.

    As a Mortgage Processor at Morgan Financial, you will join the loan process after the loan application is taken. Your primary responsibility is to prepare a complete, accurate, well-documented file and guide the borrower through the process with outstanding service.

    Primary Responsibilities

    Provide outstanding customer service in every interaction

    Serve as the main point of communication for borrowers after loan application and pre-approval

    Organize, review, and label borrower documents

    Conduct introductory income and asset review

    Update and input data accurately into software systems

    Ensure loan files contain all required documents, disclosures, signatures, and dates

    Obtain required documentation from borrowers to clear underwriting conditions

    Order and follow up on third-party verifications

    Verify the accuracy and completeness of all documents received

    Maintain accurate and updated contact information for all parties involved

    Prepare files to submit for underwriting review

    Prepare files for closing by clearing Prior-To-Closing conditions

    Protect the privacy and security of all borrower and company information

    To be successful in this position, you will need to be able to:

    Communicate clearly and professionally - mainly, by phone

    Explain complex information in an easy-to-understand manner

    Work both independently and as part of a team

    Be efficient, organized, and detail-oriented

    Multi-task and manage frequent interruptions

    Handle stressful situations with calmness and courtesy

    Anticipate and identify issues proactively and resolve them

    Meet deadlines and exceed goals

    Use solid computer skills and learn systems quickly

    Be punctual, reliable, and career-minded

    Requirements:

    6 months to 3 years of professional, in-office work experience

    Familiarity with Encompass is a plus but not required

    Mortgage experience is a plus but not required

    Experience with MS Word, Excel, Outlook, Adobe, and general office software

    Compensation and Benefits:

    Base salary plus potential bonus per file

    Training provided; excellent opportunity to start and grow a career in the mortgage industry

    Health, dental, and vision insurance available

    401(k) with company match, fully vested day one

    Paid time off

    Morgan Financial is an Equal Employment Opportunity employer. Morgan Financial affords equal employment opportunity to all qualified individuals.