Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Dental insurance

Are you looking to join an established, local company in Brevard County?

Morgan Financial is a customer-focused mortgage banker built on delivering exceptional client experiences and moving fast without sacrificing quality. We are looking for a Mortgage Processor who excels in a customer-facing, phone-driven environment and takes pride in creating a smooth, stress-free experience for clients.

This role sits at the center of the loan process, working closely with borrowers, loan officers, underwriting, and closing to keep everything moving quickly and smoothly — without creating delays or rework for the team. This is not a “sit behind email all day” role — we are looking for someone who is comfortable on the phone, proactive, and thrives in real-time communication.

What You’ll Do

Own a pipeline of loan files from application through closing; feel responsible for your quality of work

Proactively call borrowers to collect documents and move files forward

Follow up consistently until conditions are cleared

Troubleshoot customer issues with providing documentations through secure methods

Review and verify documentation (income, assets, credit, title, insurance, etc.)

Submit complete, organized files for final underwriting

Clear conditions quickly and efficiently

Coordinate with Loan Officers, Loan Officer Assistants, Underwriters, and Customers

Manage pipeline deadlines and keep all parties updated

Maintain accuracy in all systems and documentation

Deliver a best-in-class customer experience from start to finish

What We’re Looking For

1-3 years of professional experience in an office environment

Strong customer service background with emphasis on phone interaction

Mortgage experience is a plus, but not required

Key Traits for Success

Comfortable on the phone

Friendly and professional - verbal, in writing, and in person

Strong communicator who can simplify complex information

Highly organized and detail-oriented

Ability to manage interruptions and multitask effectively

Self-starter who takes initiative and solves problems

Time management skills in a fast-paced environment

Tech-savvy with solid business computer skills

Positive attitude and team-first mindset

Why Morgan Financial?

High-performance, team-oriented culture

Opportunity to grow within a rapidly expanding company

Competitive compensation and benefits package. Base salary is commensurate with experience, with additional performance-based bonus compensation on a per closed loan file basis. You have the opportunity to earn more the more you do!

Leadership that values initiative and problem-solving

A workplace that lives its core values:

Give 80, Take 20

Problem Solve and Take Initiative

Genuine Leadership

Have fun

Morgan Financial is an Equal Employment Opportunity employer.

Morgan Financial affords equal employment opportunity to all qualified individuals.