As the Production Manager, you are responsible for managing the Under Contract process. Efficiently managing dates and deadlines to ensure the files progress smoothly and create a positive experience for the client. You will be responsible for effectively managing a pipeline daily, providing updates to clients and real estate agents, and being proactive on issues that could arise within the file. You will be analyzing applicant credit information, reviewing income and asset documents, and keeping clients and real estate agents updated throughout the process. Your customer service and follow-up skills should be exceptional to provide the best experience possible for all parties. Responsibilities: • Meet branch objectives specific to the Under Contract process • Review documentation for completeness and accuracy • Put together a clean initial file submission to Underwriting with all necessary documentation • Complete and maintain branch-assigned checklists, file set-up, and analysis within allotted branch deadlines • Exceptional communication and follow-up skills with referral partners, clients, and internal team members • Manage dates and deadlines to ensure files in process stay on track and close on time • Runs automated underwriting (DU or LP) Qualifications: • Experience in Encompass is preferred • Bilingual preferred but not required • Proficiency in running LP and DU • Ability to pre-qualify clients and structure loan files • Must exhibit a positive attitude and be a team player • Strong focus on customer service and dedication to delivering exceptional service • Motivated, gritty, and able to work in a fast-paced environment • Guidelines and various loan program knowledge are preferred Compensation: $60,000 - $70,000 + bonus

• Meet branch objectives specific to the Under Contract process • Review documentation for completeness and accuracy • Put together a clean initial file submission to Underwriting with all necessary documentation • Complete and maintain branch-assigned checklists, file set-up, and analysis within allotted branch deadlines • Exceptional communication and follow-up skills with referral partners, clients, and internal team members • Manage dates and deadlines to ensure files in process stay on track and close on time • Runs automated underwriting (DU or LP)