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Paid Summer Internship in Sales & Customer Service

Mosquito Joe of Baltimore/Annapolis

Paid Summer Internship in Sales & Customer Service

Glen Burnie, MD
Part Time
Paid
  • Responsibilities

    Sales & Customer Service Intern (Part-Time or Full Time) (Now - September 3rd)

    Join us and gain experience being a paid summer intern with Mosquito Joe! This is a valuable experience for any student majoring in business, hospitality, or communications. The intern will assist with handling customer requests, selling services, and entering customer data.

    The candidate should be outgoing, friendly, upbeat, positive, and speak English well. In addition, the intern must be proficient with computers and be able to learn software systems quickly. The position is available immediately and runs through mid-August. We have a fun office that is professional but a relaxed atmosphere with incentives for good work.

    Job Description

    Interns will assist Customer Service Representatives, the Office Manager, and/or the owner. Interns should be friendly, have excellent communication skills, and be comfortable taking inbound calls and making outbound calls to promote the company’s services.

    Why work with us?

    Pay is $14.00/hour

    Weekly Pay

    Flexible Hours

    Earn a Recommendation from the Owners.

    Most Weekends Off

    Company parties!

    Potential for a full-time position upon graduation.

    Main Job Tasks and Responsibilities

    Understand customers’ needs and research clients’ properties to offer customized service and pricing.

    Respond to customers’ requests for services and resolve concerns via phone and email.

    Enter leads and client information into Mosquito Joe’s CRM & ServSuite systems.

    When required, make outbound calls to leads and customers to provide service information.

    When required, route appointments for technicians efficiently and stay in communication throughout the day.

    Provide input on how to improve company operations.

    Maintain spreadsheets in Microsoft Excel to track data.

    Assist with the collection of outstanding receivables.

    Help promote Mosquito Joe at community events.

    Keep the office and work area clean and orderly.

    Education and Experience

    Currently enrolled in a college or university.

    A clean criminal background.

    Key Competencies

    Attention to Detail — Job requires a detail-oriented individual who will be thorough in completing work tasks.

    Dependability — Candidate must have strong time-management skills and work ethic, and reliable transportation.

    Cooperation — CSS must have a good-natured, cooperative attitude toward co-workers and customers.

    Stress Tolerance — Must be able to accept constructive feedback and work calmly and effectively in a fast-paced environment.

    Independence — Job requires a self-starter with the initiative to create effective processes. Must have the ability to solve problems and make independent decisions.

    Understanding the life cycle of mosquitoes, ticks and fleas, and how our products and services work (training will be provided).

    Ability to use a computer and be proficient at using Microsoft Office, as well as company-specific software.

    Notice

    Mosquito Joe LLC is the franchisor of the Mosquito Joe® franchised system. Each Mosquito Joe® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mosquito Joe LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mosquito Joe LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

    *Acknowledgement

    I acknowledge that each independent Mosquito Joe® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mosquito Joe LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mosquito Joe LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.