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Pest Control Supervisor (certified)

Mosquito Joe of CT ShoreLine East

Pest Control Supervisor (certified)

Madison, CT
Full Time
Paid
  • Responsibilities

    Mosquito Joe CT ShoreLine East is a growing, local business seeking a certified Pest Control Supervisor to manage and lead the day to day operations. Candidates should be organized, professional, and have experience managing a team. Our mission is to make outside fun again for families and communities across the shoreline. We have established procedures and processes with on-the-job training opportunities. If you're a motivated individual, with experience in pest control industry, looking to join and lead a team-apply today!

    About Us

    At Mosquito Joe CT ShoreLine East, we make outside fun again for families, business owners, and other outdoor communities by providing superior outdoor pest control services. Through established processes we break the breeding cycles to eliminate and repel mosquitoes, ticks, and fleas throughout the season for residential and commercial properties-leveraging a suite of products and leading with all natural services!

    We are a local, veteran-owned company and part of the broader Mosquito Joe Neighborly franchising family, a nation-wide system of independent business owners. We have a unique and fun culture – and are looking for a motivated, high-energy individual to join our team!

    Job Description

    The Supervisor will oversee day-to-day operations of the business and any other duties assigned by the business owner. Training will be provided to calibrate expectations. You will need to enjoy interacting with people, shaping the work environment, setting strategy, with an ability to manage your time and our team effectively.

    Responsibilities will include, but not limited to:

    Manage and execute client sales & education processes via phone and online sales channels.

    Deal directly with our clients either by telephone, email, and/or text messages to respond to inquiries and resolve complaints.

    Manage client accounts via proprietary software system.

    Develop, monitor, and ensure completion of field technician schedules on a daily basis, with weekly tracking of hours and approval of timesheets.

    Daily, weekly, monthly tracking of business performance against strategic goals in our growth plan.

    Reinforce and enhance a positive team-oriented environment focused on clients' experiences.

    Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with the departments.

    Conduct staff meetings, including training sessions and reviews of previous and future sales and operations efforts.

    Prepare and conduct all staffing interviews in collaboration with CEO.

    Ensure that all associates receive fair and equitable treatment according to company standards.

    Motivate, coach, counsel and discipline all personnel. Ensure that all employees receive fair and equitable treatment according to company standards.

    Perform additional duties as requested by the CEO / Owners.

    Education and Experience

    CT DEEP Pesticide Supervisory Certification required (CT DEEP 3A & 7F)

    Competent computer skills including Google Mail and MS Office suite (MS Word, Excel, etc.)

    Strong administrative, organization and filing skills

    Phone sales experience preferred, not required

    CRM software experience preferred, not required

    Key Competencies

    Outgoing and personable with strong interpersonal skills and an ability to support and hold staff accountable

    Strong verbal and written communication skills

    Active listening skills

    Attention to detail and accuracy

    Data collection and analysis

    Service orientation

    Adaptability, flexibility, and ability to manage fast pace operations as needed

    Notice

    Mosquito Joe LLC is the franchisor of the Mosquito Joe® franchised system. Each Mosquito Joe® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mosquito Joe LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mosquito Joe LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

    *Acknowledgement

    I acknowledge that each independent Mosquito Joe® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mosquito Joe LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mosquito Joe LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.