Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Service and Sales Manager

Mosquito Joe of Greater Buffalo Region

Service and Sales Manager

North Tonawanda, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    Company parties

    Competitive salary

    Free food & snacks

    Paid time off

    Training & development

    What we have to offer

    Work Life Balance

    Competitive Pay

    Fun Work Environment

    No Nights, Limited Weekends & Holidays

    Paid Training

    Growth Opportunity

    You might be just who we're looking for

    Are you creative, outgoing, social, and influential? Join the Mosquito Joe team! Mosquito Joe, a local and family-owned company, is looking for a full-time Service and Sales Manager. If you are an organized and motivated initiative-taker looking for a position that will offer you professional growth in a range of areas, this could be the ideal job for you.

    What You will Do This position is responsible for customer sales and service, by providing helpful information, answering questions, and responding to complaints.

    This position is the front line of support for employees and customers. This position’s success will be based on customer growth and satisfaction.

    Responsibilities

    Promote and maintain outstanding customer relations, by maintaining a positive, empathetic, and professional attitude toward customers always

    Thoroughly explain to the customer the expectations for service and procedures

    Answer inbound and place outbound phone calls to answer prospect and customer inquiries and grow the customer base

    Visually inspects and quote client homes via internet programs Knowing our service inside and out so that you can answer questions

    Responding promptly to customer inquiries.

    Take personal initiative and responsibility for acknowledging and resolving customer issues professionally

    Keeping records of customer interactions, comments, and complaints Communicate with loyal customers on receiving positive reviews through various platforms

    Ensure customer satisfaction and provide professional customer support

    Create and execute Marketing Plan and initiatives to drive customer growth

    Coordinate website content

    Manage business photography and videography for social media platforms and the website

    Manage digital marketing with third party partners

    Assist with social media posts by developing content to engage more users

    Work with the community to deliver informative content

    Lead community events and sponsorships

    Communicating and coordinating with colleagues as necessary

    Performs other duties as required

    Willingness to promote Mosquito Joe

    Requirements Proven Sales experience and results Outstanding customer service skills capable of exceeding high standards Excellent verbal, written and interpersonal communication skills, especially telephone skills Creative and Energetic

    Sound judgement

    Ability to stay calm when customers are stressed or upset. Demonstrated customer support skills and experience

    Engaging, Friendly and Professional

    Positive attitude (Cheerful outlook)

    Organized and Detail Oriented

    Motivated and flexible, willing to take initiative

    Ability and willingness to work flexible hours

    Self-confident

    Comfortable using computers

    What We Do

    Mosquito Joe provides services to make Outside Fun Again for our customers. We provide pest control services to residential and commercial customers, eliminating and repelling outdoor pests such as mosquitoes, ticks, and fleas.

    Our technicians are trained pest control experts who travel to customers to apply solutions that keep their yard pest free.

    *All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.