Job Description

• Accept work assignments from Service Writer / Manager.
• Request parts for the job as early as possible when needs become known.
• Perform service, repair, and customization work in accordance to factory specifications.
• Complete repair work within the scheduled time period
• Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
• Notify Service Writer / Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
• Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
• Ensure proper filing of paperwork upon completion of repairs.
• Deliver customer’s vehicle in cleaner condition than when it was dropped off.
• Keep work area clean and assist others with maintaining shop cleanliness.
• Maintain technical (PHD and other) qualifications by completing any necessary training programs assigned by the Service Manager.

Qualifications

• Completion of a factory authorized formal training program such as MMI Service School or equivalent work experience.
• Current Motorcycle license.
• All Service Technicians are required to own a set of tools within 60 days of hire.
• Ability to effectively perform duties in time sensitive environment
• Positive attitude, coachable and willing to learn new skills
• Detail-oriented and precise

Additional Information

All your information will be kept confidential according to EEO guidelines.