Job Description

SUMMARY:

Responsible for a variety of clerical duties that support mortgage activities, the Branch, and it’s Loan Officer’s.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Satisfactorily completes all required compliance training and is responsible for compliance with legal, regulatory and company policies and procedures.
• Provide clerical support and customer service to Branch Loan Officers to help facilitate correct submission and closing of loan packages
• Maintain client relations, and help to achieve company production goals
• Answer general mortgage loan questions and inquiries
• May need to communicate with Corporate operations staff to order loan documents and facilitate the funding of loans.
• Must be in compliance with the SAFE Act

KILLS/QUALIFICATIONS

· Basic knowledge of mortgage terminology

· Strong customer service skills, to include phone and email etiquette

· Sales background highly recommended

EDUCATION/EXPERIENCE

· High School diploma or equivalent

· 2+ years mortgage industry experience

· Previous experience as a Loan Officer or Loan Processor a PLUS, but not required

COMPUTER SKILLS

· Microsoft Office

· LendingQB

· Internet software

Company Description

We are excited to introduce you to Mountain West Financial. Michael Douglas and Gary Martell Jr. began their career in the mortgage industry as competing Originators. They use that background today to maintain an environment where the entire company works toward one common goal; to close loans while delivering customer service that is second to none. Since 1990 Mountain West Financial has built a reputation of not just putting people in any loan, but to put them in a home loan that suits both their short and long term goals, to earn the opportunity to become a lender for life. Our Success over the past 30 years is derived from our goal of offering sustainable homeownership solutions, doing right by our team, clients, and referral partners drives us to continuously expand out program offerings, systems and tools. In order to accomplish these goals we constantly analyze and improve our internal processes to enhance our service levels to all of our clients, both internal and external while maintaining our high business standards. Calling all Processors, Jr. Processors, Data Entry, Disclosure Technicians, and anyone looking to grow and advance their mortgage career. Are you looking to make a move to Underwriting? We are looking for those who want to take charge of their success and become an Underwriter. We have developed and are launching our new training proprietary platform – Underwriting Academy. Come join us! To qualify for Underwriting Academy, you must first meet MWF employment qualifications, be onboard as a Underwriting Assistant, and meet the following: • Someone who wants to work closely with Loan Officers, Processors, and other team members to get borrowers approved for their home purchases or refinances • 1+ year experience in Mortgage Lending • Detail Oriented • Ability to evaluate information to find solutions to ultimately lead to strong decision making • Ability to multitask • Driven to learn • Good Customer Service and Communication Skills If you’re ready to take the next steps in your Mortgage Career – join us for the launch of Underwriting Academy. For more information, send a resume and any questions you may have to underwriteracademy@mwfinc.com. Mountain West Financial is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.