Job Description

SUMMARY:

Responsible for a variety of clerical duties that support mortgage activities, the Branch, and it’s Loan Officer’s.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Satisfactorily completes all required compliance training and is responsible for compliance with legal, regulatory and company policies and procedures.
• Provide clerical support and customer service to Branch Loan Officers to help facilitate correct submission and closing of loan packages
• Maintain client relations, and help to achieve company production goals
• Answer general mortgage loan questions and inquiries
• May need to communicate with Corporate operations staff to order loan documents and facilitate the funding of loans.
• Must be in compliance with the SAFE Act

SKILLS/QUALIFICATIONS

· Basic knowledge of mortgage terminology

· Strong customer service skills, to include phone and email etiquette

· Sales background highly recommended

EDUCATION/EXPERIENCE

· High School diploma or equivalent

· 2+ years mortgage industry experience

· Previous experience as a Loan Officer or Loan Processor a PLUS, but not required

COMPUTER SKILLS

· Microsoft Office

· LendingQB

· Internet software

Company Description

Mountain West Financial is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.