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Team Lead Operations

Mpower Health

Team Lead Operations

San Antonio, TX
Full Time
Paid
  • Responsibilities

    We are a fast-growing medical billing company looking for a positive person who is interested in being a success and will help take the company to the next level. The seasoned professional for this job need superior communication and computer skills including familiarity, Microsoft Outlook, Word and Excel. This individual will be responsible for billing, collections, appeals, data entry, phone calls, inquiries, and other functions as assigned by the Reimbursement Supervisor and/or Manager.

    ESSENTIAL WORK SKILLS/KNOWLEDGE & ABILITIES:

    • Guide the team on daily reimbursement goals and strategies
    • Attend leadership meetings and disseminate information to the team
    • Ability to appeal denied and deficient claims.
    • Ability to spell, have good grammar, and can write an appeal letter.
    • Ability to read & understand an EOB
    • Participates in educational activities and reports needed information to Collections Manager.
    • Contact and follow up with insurance carriers on denials, file reconsideration requests, formal appeals, and negotiations
    • Ability to organize and manage multiple priorities commitment to company values

    Skills and Abilities:

    Able to perform all essential duties with or without accommodations, including but not limited to:

    • Aggressive follow up in collecting from insurance companies
    • Skill in fast data entry and accuracy.
    • High level of discretional, interpersonal skills.
    • Tactfulness in dealing with patients, co-workers, and other professional offices.
    • Knowledge of medical terminology
    • Interact with external/internal customers as necessary to resolve problems and expedite payments
    • Obtain status of outstanding claims
    • Problem Solving/Troubleshooting
    • Follow-up on outstanding AR balances assigned by supervisor or manager
    • Ensure timely and accurate processing of re-bills to the appropriate insurance companies
    • Provide detailed information regarding problem payors to management
    • Submit appeals based on denials from payor
    • Provide suggestions for solutions to management

    Experience and Training:

    • Minimum of 2-year Medical Collections Experience
    • Knowledge of CPT, and/or ICD-10
    • Knowledge of legal and regulatory government provisions
    • Knowledge of laws that regulates communication and privacy act. HIPAA laws and understanding of the application of all above

    IND123