Mr. Appliance of Clifton Park is looking for a qualified professional to join our team. If you are looking for a work environment that values employees, employs high integrity people and requires all employees to treat each other with respect, we are are the right place for you. We also want everyone to have fun and a sense of accomplishment in the process.

As a Customer Service Representative, you are a key member of the team and a front line representative of Mr. Appliance of Clifton Park. You are responsible for handling service requests and customer concerns. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

You are self-motivated, energetic, and enjoy communicating with and helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

Receive incoming calls in professional and courteous manner

Schedule calls and communicate scheduling logistics with customers and service technicians.

Complete work orders, return customer calls, and respond to customer concerns

Purchase parts from approved vendors

Perform other duties as needed which may include cross-training in related positions

Job Requirements:

Two years customer service experience

2 years administrative experience (preferred)

Good computer skills with aptitude to learn new software programs with proper training.

Strong written and verbal communication skills with strong customer focus

Detail-oriented with strong data entry skills

Positive Attitude

Team player who can work independently

This position is a full-time position. 40 hours a week between the hours of 8am - 5pm, Mon - Fri. Ex: 7:30am - 4pm, 8am - 4:30pm

We are actively interviewing for this position - Apply today and our hiring manager will follow up!