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Appliance Repair Technician

Mr. Appliance of The Tri-Cities

Appliance Repair Technician

Knoxville, TN
Full Time
  • Responsibilities

    We at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with 150 locations, we frequently have appliance repair job openings for technicians, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training programs, and fast track advancement. We live our code of values of Respect, Integrity, and Customer focus while Having fun in the process!

    As an Appliance Repair Technician / Service Technician, you are a key member of our team responsible for the quality and efficient maintenance, and repair of appliances and other equipment. You also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

    This position is right for you if you are self-motivated, have a knack for troubleshooting, and are able to manage time to effectively meet deadlines. Ideally, you have some sales experience as well as proven communication skills with supervisors, employees, and customers.

    Specific Responsibilities:

    Accurately diagnose and repair appliances/equipment in the customer's home

    Provide cost estimates for repairs and collect payment from customers for work performed

    Insure the efficient use of materials and keep company vehicle and equipment properly serviced

    Complete invoices, daily route sheets, and weekly reports as required

    Perform other duties as needed which may include cross-training in related positions

    Job Requirements:

    High school graduate or equivalent

    Valid Driver's License with clean record

    Must be at least 21 years of age

    Proficiency to navigate tablet based technology (i.e. iPad)

    The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances

    Monday through Friday, no weekends, and no emergency after hour calls

    Steady work history. Clean background check. Need to have hand tools, multimeter, and thermometer. Able to pass a drug test. High school diploma or equivalent. Able to climb ladders, move refrigerators, and/or lift or move in excess of 75 pounds

    Physical Demands:

    While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb or balance; stoop kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and / or move to 50 pounds.


    Cost shared medical after 90 days

    Cell phone provided

    Stocked company van



    We are actively interviewing for this position - Apply today and our hiring manager will follow up!

    Hi, my Name is Anthony Arroyo, and I am the owner of Mr Appliance of Knoxville TN. We offer the best compensation plan, paid holidays, vacation, supportive, and friendly work environment. Company provided shirts, stocked company van, company phone and IPad. Our top performing technicians have earned over 50,000 and some have earned over $60,000

    Our Expectations as an Employer:

    Be on time and not call into work. Leave your personal drama at home.

    Not complain and smart off when asked to do something

    Take your time and properly diagnose appliance before providing customer a quote, or do any work

    If you make a mistake, please go out of your way to make it right

    Treat others as you would want to be treated

    You must treat customers like family, you will use door mats, tool mats, shoe covers and clean up after yourself. In essence, "leave no trace behind"

    What you can expect from us;

    Respect, we will be calm, fair and understanding. We are a team that supports each other

    We won't run you ragged, no weekends, and no after hours emergency calls

    We offer competitive wages

    We offer a certified training program that covers, basic electricity, appliances, refrigeration, gas, and troubleshooting

    apply online at


    Anthony Arroyo, Owner Mr Appliance