$15 TO $17 PER HOUR DOEBOTH PART TIME AND FULL TIME AVAILABLE. CONSISTANT HOURSPART TIME HOURS MONDAY THROUGH FRIDAY 7 AM TO 1PM OR 1PM TO 6:30 PM BOTH AVAILABLEFULL TIME MONDAY THROUGH FRIDAY 7AM TO 3:30 PM.

As a Customer Service Representative, you are a key member of the team and represent Mr. Electric on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

Specific Responsibilities:

Receive incoming calls in professional and courteous manner

Assign and direct electricians to appropriate customer locations; monitor the route and status to coordinate and prioritize their schedules; and provide them with information about orders, traffic, obstacles and requirements

Perform marketing and sales functions to sell additional work and earn business

Complete work orders, return customer calls, and respond to customer complaints

Perform other duties as needed which may include cross-training in related positions

Job Requirements:

Minimum two years admin experience

Strong written and verbal communication skills

Detail-oriented with strong data entry skills

Positive Attitude

Team player who can work independently

Benefits: Benefits package for full time employees only.

We are actively interviewing for this position - Apply today and our hiring manager will follow-up!