Are you a customer service star?
If so, we want you!
This is a career position for an experienced customer service representative ready to learn how to WOW customers.
We are seeking a friendly and outgoing business professional. This position is designed for someone with Sales, Customer Relations and Administration experience to join our team and to begin a lasting career with a growing company.
This is a front office position that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, mobile platforms, scheduling and juggling multiple office priorities.
Due to substantial customer contact, a clear voice with strong, dynamic communication ability is a mandatory requirement for this position. We are offering a very competitive hourly wage. Full-Time Position: we are looking for a career-minded candidate who is motivated, friendly, and success-driven.Must be a self starter and able to work independently. Work from home opportunity.
Must have:
High school diploma or equivalent
At least 2 years in present position
Computer savvy - we use Apple Macintosh
Strong organizational skills
Must have good “people skills”
Duties include answering customer calls, scheduling work, and performing administrative tasks.
Previous dispatching and/or construction experience is a plus.
Excellent customer communication and independent work skills are required. You must:
Pass a background and drug screen before being hired
Be highly organized and detail-oriented
Skills/ Requirements Job duties include, but are not limited to:
Answer phone and schedule appointments
Check email and voice mail for messages and return calls
Review schedule for day/week
Communicate and review jobs with technicians
Make appointment confirmation calls
Make follow-up calls
Data entry with 45 wpm typing skills
If you think you are the right fit for our company, please apply today.
Benefits: after 90 days of service: 6 paid holidays, dental, vision & group life, after 1 year of service: 401K with up to 3% employer match
We are an equal opportunity employer. We consider applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, age (40 or over), disability, genetic information, veteran status, or any other legally protected status under local, state, or federal law.
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!