For over 20 years, we've consistently hired reliable, customer service-focused employees who are both knowledgeable and skilled. They are experienced in many areas of handyman repair and they know the value of building relationships with our clients. Our team of qualified experts live our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
Job description: Mr. Handyman is a fast pace service company that works on small to medium size project for commercial and residential clients. Mr. Handyman is looking for a well-organized individual that can handle the responsibilities for maintaining the financial records of a company by accurately recording the day to day financial transactions of the company, along with providing customer service support when needed.
Tag and monitor fixed assets
Pay supplier invoices in a timely manner
Pay any debt as it comes due for payment
Monitor debt levels and compliance
Ensure that receivables are collected promptly
Record cash receipts and make bank deposits
Conduct a monthly reconciliation of every bank account
Conduct periodic reconciliations of all accounts to ensure their accuracy
Issue financial statements
Provide information to the external accountant who creates the company’s financial statements
Assemble information for external auditors for the annual audit
Calculate and issue financial analysis of the financial statements
Maintain an orderly accounting filing system
Maintain the chart of accounts
Maintain the annual budget
Calculate variances from the budget and report significant issues to management
Comply with local, state, and federal government reporting requirements
Provide clerical and administrative support to management as requested
Receive incoming calls in a professional and courteous manner.
Return customer calls, respond to customer complaints and resolve issues.
Schedule services and dispatch technicians
Perform marketing functions to sell additional work and earn business
HR documentation including employee handbook, government regulations and insurance.
Keep management updated and informed
Manage invoicing, budgets, payroll, account receivables and account payables.
Maintain all vehicle records
Review and analyze company reports, including summarizing information and identifying trends.
Mange invoicing, budgets, payroll, account receivables, and account payables.
Duties include, (but not limited to):
Answer phone and schedule appointments
Check email and voice mail for messages and return calls
Review schedule for day/week
Communicate and review jobs with service technicians
Make appointment confirmation calls
Make follow-up calls
Data entry with 45 wpm typing skills
We use Microsoft Office, so a working knowledge of Word and Excel is a requirement
Return customer calls, respond to customer complaints, and resolve issues.
BS or BA degree (or equivalent experience)
Minimum 10 years of previous experience in customer service.
Previous dispatching and construction experience a plus
Must have experience with QuickBooks Online
Computer proficiency in Microsoft Office, Excel, and relationship management software.