We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is a quasi sales role and office support role. Your primary responsibility will be to manage the accounts receivables and ensure customers are satisfied and current. You will also support sales by speaking with new customers and booking out the schedule. This role is designed for someone with little or no industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company.

This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, sales, and the juggling of multiple office priorities.

We are a locally owned company that is a part of a larger multi-national franchise, with a focus on "smaller" projects in the size range of a few hours to a few days. We are experiencing unprecedented demand for our services, which means a full-time position with competitive wages. We're looking for an Inside Sales Representative with experience in a call center environment focused on total customer satisfaction. We are not salesy. We have a very consultative approach to communicating with new customers. We are all about sharing who we are with prospective customers to ensure our model is the right fit for their property/project. Bait and switch sales folks need not apply.

At Mr. Handyman, we do quality work in nice homes and commercial buildings, and we need experienced, motivated, and organized staff members who can work directly with our customers to successfully complete current projects and open doors to future projects. To be considered for this position, you must:

Be highly organized and detail-oriented

Strong assumptive sales skills

Be able to be friendly at all times on the phone

Computer experience with Microsoft Office and Excel, as well as QuickBooks

Must be a self-starter and punctual

Pass a background and drug screen before being hired

Experience in home services or working in blue collar fields is a plus

Skills/ Requirements Job duties include, but are not limited to:

Answer phone and schedule appointments

Check email and voice mail for messages and return calls

Review schedule for day/week

Communicate and review jobs with service technicians

Make appointment confirmation calls

Make follow-up calls and collect payment

Manage accounts receivable list and submit to collections as needed

Data entry with 45 wpm typing skills

We use Microsoft Office, so a working knowledge of Word and Excel is a requirement

Notice

Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.