For over 20 years, we've consistently hired reliable, customer service-focused employees who are both knowledgeable and skilled. They know the value of building relationships with our clients. Our team of qualified experts live our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

As an Administrative Assistant who'd be working from home, you are a key member of the team and represent Mr. Handyman on customer calls. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

Handling incoming service request leads which will come in via email or message through an app. Replying back to prospect acknowledge receipt, creating customer profile in system, setting next step expectations and assigning the lead to one of our Construction Coordinators. No sales expected.

Perform daily administrative functions including data entry, payment processing, Etc.

Perform other duties as needed which may include cross-training in related positions

Job Requirements:

Available to work from home part-time, 5 days a week at 4 hours per day. Tuesday to Saturday (12-4pm EST)

Sporadically (at your leisure) acknowledge incoming customer inquires that come in via apps and emails outside of your working hours. This would be compensated over and above the base salary.

Previous customer service experience preferred

Strong written and verbal communication skills

Computer literate, with working knowledge of work processing, business software and spreadsheet applications

Detail-oriented

Team player who can work independently

We are actively interviewing for this position - Apply today and our hiring manager will follow-up.

Notice

Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.