Customer Service Rep

Mr. Handyman of Virginia Beach

Customer Service Rep

Virginia Beach, VA
Part Time
  • Responsibilities

    Our company seeks a customer-oriented individual to anticipate consumer challenges, develop appropriate solutions, and genuinely want to help our customers.If you’re looking for a career that allows you to: work with a wide range of people, help pursue our business goals, and help individuals to solve their challenges, please consider joining Mr. Handyman as a Customer Service Representative (CSR).

    As a CSR, you’ll be responsible for: answering customer calls, scheduling jobs, dispatching work to Technicians, and managing customer relations. The ideal candidate must possess advanced computer, clerical, and planning skills.The position requires a positive and constructive view of working with others, the ability to listen and understand customer needs, as well as a "will to win" attitude when involved in competitive situations.Our CSRs are highly-organized, and they are committed to completing their various tasks on-time. They are driven to meet and/or exceed the businesses goals. Customer Service Representatives are dedicated to providing superior customer service and to continually deliver high customer satisfaction.Candidates should have 5-15 years’ relevant experience, preferably with a home services company (e.g., a HVAC, Plumbing, Electrical, or Handyman company) and must be able to pass a criminal background check and drug screening.Come join our hardworking and fun team!

    Think you’re a perfect fit? Join the fastest-growing handyman company in the world. Begin your career at Mr. Handyman as a Customer Service Representative!

    Must have good “people skills”

    Duties include answering customer calls, scheduling work, and performing administrative tasks.

    Must be able to pass a criminal background check and drug test.

    Previous dispatching and/or construction experience is a plus.

    If you think you are the right fit for our company, please send to us your resume.

    Full-Time Position.