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Customer Service Representative

Mr. Rooter Plumbing of Virginia Beach

Customer Service Representative

Virginia Beach, VA
Full Time
  • Responsibilities

    Specific Responsibilities:

    Receive incoming calls in professional and courteous manner

    Prioritize and coordinate the scheduling of services

    Coordinate delays in schedule with customers and service technicians

    Use customer development techniques to solicit work through phone, email, mail and personal customer contacts

    Perform other duties as needed which may include cross-training in related positions

    Job Requirements:

    Hours 11a-7p Monday thru Friday and every other Saturday

    Minimum two years admin experience

    Strong written and verbal communication skills

    Detail-oriented with strong data entry skills

    Positive Attitude

    Team player who can work independently

    Benefits: Benefits package varies by location

    We are actively interviewing for this position - Apply today and our hiring manager will follow up!