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Part Time Customer Service Representative

Mr. Rooter Plumbing of Virginia Beach

Part Time Customer Service Representative

Virginia Beach, VA
Part Time
  • Responsibilities

    As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

    If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

    Specific Responsibilities:

    Job Hours 8a-12p M-F

    Additional hours optional

    Receive incoming calls in professional and courteous manner

    Prioritize and coordinate the scheduling of services

    Coordinate delays in schedule with customers and service technicians

    Use customer development techniques to solicit work through phone, email, mail and personal customer contacts

    Perform other duties as needed which may include cross-training in related positions

    Create social media posts for multiple platforms

    Job Requirements:

    Minimum two years admin experience

    Strong written and verbal communication skills

    Detail-oriented with strong data entry skills

    Positive Attitude

    Team player who can work independently

    Reliable transportation

    Benefits: Benefits package varies by location

    We are actively interviewing for this position - Apply today and our hiring manager will follow up!