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Dispatcher/Customer Service Representative

Mr. Rooter of Long Beach

Dispatcher/Customer Service Representative

Long Beach, CA
Part Time
Paid
  • Responsibilities

    Full-Time Dispatcher/CSR Position

    Compensation: $17-$20/hr.Employment type: Part-Time (6-9 months) with open full-time position 1/1/2022

    24 Hours a week * Wednesday - Friday * 10AM - 630PMTraining hours will vary (24-32.5)

    Benefits Include For Full-Time:

    Competitive compensation

    5 paid personal days

    5-10 paid vacation days

    6 paid holidays

    Medical/Dental/Vision/Chiro Ins.

    IRA with employee match

    Opportunity for growth within company

    Company wide monthly sales bonuses

    Specific Responsibilities:

    Receive incoming calls in a professional and courteous manner

    Prioritize and coordinate the scheduling of services

    Coordinate delays in schedule with customers and service technicians

    Data Entry and processing payments and invoices in real time

    General office duties

    Skills Needed:

    Detail Oriented

    Advanced customer service skills

    Ability to multi-task in a fast-pace environment

    Strong written and verbal communication

    Proficiency with computer programs (MS excel & Outlook)

    Positive team player who can work independently

    Caring and helpful attitude

    Job Requirements:

    Minimum two years office/call center experience

    Bilingual a plus

    As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

    If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

    We are actively interviewing for this position - Apply today and our hiring manager will follow up!

    Notice

    Mr. Rooter LLC is the franchisor of the Mr. Rooter® franchised system. Each Mr. Rooter® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Rooter LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Rooter LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

    *Acknowledgement

    I acknowledge that each independent Mr. Rooter® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Rooter LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Rooter LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.