Dispatcher/Customer Service Representative
Full-Time Dispatcher/CSR Position
Compensation: $17-$20/hr.Employment type: Part-Time (6-9 months) with open full-time position 1/1/2022
24 Hours a week * Wednesday - Friday * 10AM - 630PMTraining hours will vary (24-32.5)
Benefits Include For Full-Time:
Competitive compensation
5 paid personal days
5-10 paid vacation days
6 paid holidays
Medical/Dental/Vision/Chiro Ins.
IRA with employee match
Opportunity for growth within company
Company wide monthly sales bonuses
Specific Responsibilities:
Receive incoming calls in a professional and courteous manner
Prioritize and coordinate the scheduling of services
Coordinate delays in schedule with customers and service technicians
Data Entry and processing payments and invoices in real time
General office duties
Skills Needed:
Detail Oriented
Advanced customer service skills
Ability to multi-task in a fast-pace environment
Strong written and verbal communication
Proficiency with computer programs (MS excel & Outlook)
Positive team player who can work independently
Caring and helpful attitude
Job Requirements:
Minimum two years office/call center experience
Bilingual a plus
As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
Notice
Mr. Rooter LLC is the franchisor of the Mr. Rooter® franchised system. Each Mr. Rooter® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Rooter LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Rooter LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Mr. Rooter® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Rooter LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Rooter LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.