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Weekend Dispatcher and CSR

Mr. Rooter of Long Beach

Weekend Dispatcher and CSR

Long Beach, CA
Part Time
Paid
  • Responsibilities

    Part-Time Dispatcher/CSR PositionWe are seeking to fill a part-time dispatcher position for our Long Beach office Saturday & Sunday.Saturday: 7:30AM - 5PMSunday: 7:30AM - 5PM

    Compensation: $17-$20/hr.Employment type: Part Time - 18 hrs/week

    Benefits Include:

    Competitive compensation

    Opportunity for growth within company

    Company wide monthly sales bonuses

    Specific Responsibilities:

    Receive incoming calls in a professional and courteous manner

    Prioritize and coordinate the scheduling of services

    Coordinate delays in schedule with customers and service technicians

    Data Entry and processing payments and invoices in real time

    General office duties

    Skills Needed:

    Detail Oriented

    Advanced customer service skills

    Ability to multi-task in a fast-pace environment

    Strong written and verbal communication

    Proficiency with computer programs (MS excel & Outlook)

    Positive team player who can work independently

    Caring and helpful attitude

    Job Requirements:

    Minimum two years office/call center experience

    Bilingual a plus

    As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

    If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

    Mr. Rooter is one of the largest plumbing franchises in the nation. Our team of professionals provides our customers with the solution to their plumbing and drain problems 24 hours – 7 days a week.

    We are actively interviewing for this position - Apply today and our hiring manager will follow up!

    <p class="disclaimer"><span style="font-size: 8pt;">*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.</span></p>