Mr. Rooter Plumbing started in Oklahoma City in 1970, with a goal to deliver a unique customer experience using clean, courteous and professional technicians. Mr. Rooter® Plumbing grew because it earned a reputation for quality work while caring about customers’ homes. At Mr. Rooter, we love what we do, and who we serve. It’s not just plumbing and drainage service to us, but a philosophy applied to every area of our lives. It’s just the service experience that’s made us famous.

As Field Manager, you will lead a team of plumbing and drainage Service Professionals in their execution of customer service delivery, education, communication, sales, technical excellence, and building cheerleader customers, while ensuring team safety and accomplishing targeted financial results. Exemplifying our code of values, you show respect and courtesy to all customers and team members. Our abbreviated Code of Values is as follows:

Showing respect to all people

Acting with integrity in all dealings

Serving customers with enthusiasm

Having fun in the process!

You are a proactive leader and self-starter who can interact with the public and our employees. You have a strong work ethic and are able to manage time to effectively meet deadlines. You have at least two years of supervisory experience, as well as proven communication skills with supervisors, team members, and customers.

Specific Responsibilities:

Coach, train, and mentor team members to ensure they are consistently delivering high quality service

Maintain a clean and well-stocked office and shop

Proactive customer relations, including mitigating damages and resolving customer concerns

Secure and maintain team member technology (iPads & phones)

Ensure all Service Professionals receive the required education and training necessary to perform their jobs and grow in their career

Continually work to implement company systems to ensure quality, profitability, and future growth

Job Requirements:

At least 5 years Plumbing and Drain Cleaning Experience

At least 2 years supervisory or other relevant experience

Valid Driver's License

Strong communication skills

Computer literate, able to learn and teach use of company Point of Sale software

Positive attitude and a desire to raise others to a higher level

Team player who can work independently

Benefits: Benefits package varies by location

We are actively interviewing for this position - Apply today and our hiring manager will follow up!