Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Manager in Training - Portland West

Mud Bay

Manager in Training - Portland West

Portland, OR
Paid
  • Responsibilities

    A Mud Bay Manager in Training is a powerful role model that supports multiple teams with integrity and responsibility. They hold a focus on success while providing insight for development and growth to Mud Bay staff and the company as a whole, helping to shape Mud Bay’s future. Managers In Training work towards taking on their own store by collaborating and training with multiple leaders to develop a well-rounded approach to Mud Bay’s Leadership.

    _ _

    • Provide a happy, educational and fun experience for all who visit our stores, coach and inspire this same focus in all team members
    • Recognize the importance of innovation, empowerment, and individuality
    • Is able to let go of the status quo to embark on journey of working in the grey by absorbing, learning, and asking questions from everyone around them
    • Continuously practice exceptional customer experience through engaging conversations that focus on finding solutions and fulfilling our customers’ needs graciously, while inspiring and coaching team members to do the same
    • Ensure all team members are fully trained to provide holistic solutions that promote long-term health for dogs and cats while building long lasting relationships with customers
    • Create and foster an engaged, productive team by leading through growth and change in a positive, effective way
    • Come to decisions responsibly while maintaining a clear vision of Mud Bay's Mission and Values
    • Provide the next generation of Mud Bay Leaders by identifying, recruiting, and hiring excellent candidates
    • Cultivate strong relationships with your team members through empowerment and encouragement to help them build their career within Mud Bay
    • Embrace team member’s individuality and able to adjust approach to meet the needs of their team members
    • Inspire self development in others by accurately assessing performance and abilities to provide productive and honest feedback
    • Lead, train and work with team by holding them accountable to uphold the cleanliness, organization and attractiveness of the store
    • Perform transactions at the point of sale, cash handling and other financial procedures accurately and efficiently with scrupulous attention to detail
    • Communicate with team, peers, and District Manager frequently to provide useful information ensuring the growth of the team’s abilities, performance and needs
    • Consider and anticipate the needs of the store and the team with flexibility and strategic thinking while reflecting the values and character of Mud Bay
    • Internalize all feedback from peers, team members, and supervisors to generate self growth and innovation
    • Build community relationships with shelter partnerships, events, etc.
    • Flexibility in supporting other stores and leaders.
    • Flexible in location – needs to be available to work in multiple locations
    • Ready to run a store in 3-6 months

     

    WHAT IS MUD BAY?

    Elsa Wulff opened the doors of the first Mud Bay store in 1988 believing two things: People should feel welcomed and happy they visited, and she had a duty to graciously help everyone who came to the store—even if it didn’t result in a sale.

     

    What began as a single store opened by Elsa just outside Olympia, Washington, is now the largest pet retailer headquartered in the Pacific Northwest. And we’re still tightly focused on creating a culture that makes all feel welcome, while creating a helpful experience for everyone who visits us.

     

    Our responsibility to be gracious doesn’t stop at our customers—we also want the best for our people, too. That’s why we’ve worked together to create an employee stock ownership plan to contribute to a meaningful career and secure financial future for all Muddies. And today, the people who work at Mud Bay continually make the commitment to one another to build a strong, lasting company we’re all proud to work for.

     

    BENEFITS TO WORKING WITH MUD BAY

    Mud Bay offers a range of benefits to help you keep a good work-life balance, stay healthy and prepare for your retirement. Here are some of the benefits our people love:

     

    FIRST YEAR JOURNEY: We train every new Muddy to understand cat and dog nutrition, physiology and health. This year-long training plan, which also covers small animals and our retail best practices, will give you all the information you need to succeed here.

     

    EMPLOYEE OWNERSHIP: Work at Mud Bay for 1,000 hours over 50 weeks in a year, and you’ve earned a year of credited service towards participating in our employee stock ownership program. We use graded vesting to reward Muddies who stick with us long term: you’re 20-percent vested after two years and are fully vested at six years.

     

    HEALTH INSURANCE: If you work 30 hours or more per week, you’re eligible for medical, dental and vision insurance through Mud Bay.

     

    HEALTHY HABITS: Quit smoking, and we’ll give you $100. Participate in a healthy group activity, and Mud Bay will reimburse you for the entry fee (up to $50 once a year).

     

    PAID TIME OFF: Muddies may love their jobs, but it’s important for everyone to have time away from work to recharge. That’s why we give you time off for sick days, vacation days, and those I-just-need-some-free-time days.

     

    EMPLOYEE ASSISTANCE PROGRAM: Life has its moments and sometimes, we need help getting through them. When facing issues that interfere with your health, well-being, and productivity at work or home.

     

    Mud Bay’s EAP program provides a confidential and accessible network to put you in touch with the right kind of professional to help support you and your family.

     

    STAFF DISCOUNT: We like our people to know everything about our products, so Mud Bay offers a 25-to-40-percent staff discount on everything we sell. It also makes it easier to provide the best possible nutrition for your own cat or dog.

     

    PET-FRIENDLY WORKPLACE: Have a pet that’s a social butterfly? Polite dogs and cats who play well with others are happily welcomed into the store or home office while you work.

     

    WHO WE ARE

    Mud Bay is a company of dedicated animal-focused and people-focused problem solvers, not salespeople.

    Muddies delight in helping our customers find the best solution for their individual animal. If that requires a 15-minute conversation that ends with us referring them to another retailer—or even not recommending a product at all—that’s a good outcome if it’s what’s best for customers and their animals. We’re never interested in upselling or recommending products simply because they are part of a promotion.

     

    As part of our commitment to our customers, Mud Bay also uses an intensive selection process to choose the foods we carry. It may take two to three years for us to evaluate a specific food manufacturer and determine whether they meet our standards for healthy food. Often this process involves site visits: where our people meet directly with the manufacturing plant operators, get to know key decision makers, and learn more about their sourcing and safety practices. We also see the ingredients that enter every bag, can or package. We dedicate extensive resources to research our food partners because we don’t believe we can recommend a food without knowing everything about its contents and the company that makes it.

     

    We’re also committed to offering our customers the best possible price on our products, no matter what day of the week they shop or when they can afford to buy. So, while Mud Bay doesn’t have promotional sales, we do have everyday low prices that commonly beat the list prices of retailers in our area.

     

    WHY JOIN US?

    Muddies are passionate about animals and the people who love them. Most of us have a cat or dog, and lots of Muddies have other pets, too. But whether we own a farm or no pets at all, we’re all dedicated to delighting our customers and providing them with useful and accurate information regarding cat and dog nutrition.

     

    As a group, Muddies are down-to-earth, casual and from the heart. But we work hard, like to have fun, and we can be intense about doing our best. We have plenty of different opinions about nutrition, animal welfare and the future of Mud Bay, but we’re committed to working together.

     

    We’re also a company of owners—almost every Muddy will qualify to become part of our employee stock ownership program. This encourages Muddies to take the long view, act like the business owners we are and do what’s right for our customers, our partners, Mud Bay and each other.

     

    OUR VALUES

    • Accountability: We follow through
    • Education: We empower with knowledge
    • Integrity: We do the right thing
    • Generosity: We help others succeed
    • Responsibility: We use our best judgment
    • Fun: We create workplaces that are filled with laughter

     

    Wage Range:  $47,476 to $58,466  DOQ

    Required Skills

    • Must be 18 years or older
    • 5+ years of proven leadership experience or equivalent in a service-oriented environment
    • Experience leading a team required
    • Flexibility in location and schedule
    • Responsible for leading a shift while training
    • Ability to lift to 45 pounds
    • Competent with basic math, comfortable using computers, calculators and 10-keys
    • Has a passion to continuously learn about dogs, cats and small animals
    • Instinctively gracious: genuinely enjoys making others feel welcome
    • Highly accountable: follows through on commitments
    • Has integrity: says and does what she or he believes to be right
    • Has good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes
    • A self-starter, but happy to take direction and learn from others
    • A team player: contributes to the happiness and effectiveness of co-workers
    • Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay
    • Interested in building a career with Mud Bay

    Required Experience

  • Qualifications
    • Must be 18 years or older
    • 5+ years of proven leadership experience or equivalent in a service-oriented environment
    • Experience leading a team required
    • Flexibility in location and schedule
    • Responsible for leading a shift while training
    • Ability to lift to 45 pounds
    • Competent with basic math, comfortable using computers, calculators and 10-keys
    • Has a passion to continuously learn about dogs, cats and small animals
    • Instinctively gracious: genuinely enjoys making others feel welcome
    • Highly accountable: follows through on commitments
    • Has integrity: says and does what she or he believes to be right
    • Has good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes
    • A self-starter, but happy to take direction and learn from others
    • A team player: contributes to the happiness and effectiveness of co-workers
    • Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay
    • Interested in building a career with Mud Bay