CURRENT REMOTE WORK OPPORTUNITIES AVAILABLE FOR EXPERIENCED BILINGUAL CUSTOMER SERVICE PROFESSIONALS
BILINGUAL (ENGLISH & SPANISH) IS REQUIRED FOR THIS POSITION. MUST DEMONSTRATE THE ABILITY TO READ, SPEAK, AND WRITE IN SPANISH.
*** FULL TIME BENEFITS ELIGIBLE ROLES. EXPERIENCED BILINGUAL CUSTOMER SERVICE PROFESSIONAL - $16.00/HR STARTING PAY!***
TRAINING SCHEDULE: 9:00AM - 5:00PM, MONDAY THROUGH FRIDAY FOR 4 WEEKS. PAID TRAINING
SHIFTS AVAILABLE AFTER TRAINING: VARIOUS SHIFTS AVAILABLE 7 DAYS A WEEK BETWEEN 10:00AM - 11:00PM.
PLEASE NOTE - DUE TO COVID-19, THERE IS A TEMPORARY REMOTE WORK REQUIREMENT. YOU MUST BE ABLE TO PROVIDE A HIGH-SPEED INTERNET CONNECTION AND A DISTRACTION-FREE WORK AREA. HARDWARE (LAPTOP, MONITOR, HEADSET, KEYBOARD, MOUSE) WILL BE PROVIDED. ONGOING REMOTE WORK IS CURRENTLY BEING EVALUATED.
Are you a friendly, self-motivated service professional who takes pride in delivering WOW service and delighting customers. Do you truly enjoy helping others and feel tremendous satisfaction each time you resolve a customer’s concern. Do you thrive in an environment that encourages you to grow and to take ownership of everything you do.
If you’re seeking an employer who will reward your dedication and help you advance professionally, build your service career at Fort Lauderdale, Florida-based UA Brands. We’ve been outfitting hard-working staffs at hospitals, restaurants, schools, cruise lines and many other companies for 30 years…delighting customers around the globe.
UA BRANDS IS SEEKING FULL-TIME CUSTOMER SERVICE REPRESENTATIVES. You’ll handle one of our company’s highest-profile and most important roles: serving as the caring advocate our customers rely upon to help them resolve their concerns. UA Brands global customers will reach you by phone, website, and email, seeking your expertise. You’ll strive to resolve most issues with one-call efficiency, as well as research more complex situations to ensure customer satisfaction. Your mission: to continue strengthening the UA Brands reputation for service excellence in our call center.
OUR IDEAL CUSTOMER SERVICE REPRESENTATIVE IS:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Required Skills
Required Experience
*** Experienced BILINGUAL Customer Service Professional - $16 hourly Starting Pay ***
WORK SPACE REQUIREMENTS
BENEFITS INFORMATION: ENJOY THE BEST OF ALL WORLDS!
Along with a generous benefits package and dynamic downtown location (with free parking!), there’s another big benefit to building your career here: you enjoy the best of all worlds in one company. As an industry leader for 30 years, we offer the strength and stability of a large firm, with healthy profitability and exciting career growth. Yet our friendly, team-oriented workplace makes you feel like part of a close family. We offer comprehensive benefits with a 60 day waiting period, including medical, dental, vision, critical care, life AD&D insurance. We also offer a 401 (k) plan, FMLA, Paid Holidays, Paid Time Off, Employee Assistance, and additional discount programs. For more information about our extensive benefits, click here.
If you share our passion to transform every customer interaction into a rewarding long-term relationship, you’ll love our team. Reach out to us now!
WATCH YOUR EMAIL − HERE’S WHAT HAPPENS NEXT:
We look forward to reviewing your application! If your background is a promising fit for the position, you’ll get an email from us within 3-4 business days which will include a link to our online Candidate Assessment.
WHY DO WE REQUEST THIS ASSESSMENT?
A big reason why UA Brands is such a rewarding place to work and why so many employees thrive here is the extra time we invest during the hiring process. We want to make sure our potential candidate will be a great addition to our family! This assessment allows us to get to know you better, which also helps you determine if we’re the right fit too.
WE ARE A DRUG FREE WORKPLACE.
As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within and we are seeking individuals who thrive in an environment that encourages and supports self-management. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.