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Customer Service Representative

Muller Construction Supply

Customer Service Representative

San Jose, CA
Full Time
Paid
  • Responsibilities

    Job Description

     

    Inside Sales/Counter Sales – full time position Location: San Jose, Ca 95133

    INSIDE SALES RESPONSIBILITIES:

    • Greet and assist customers
    • Assist in maintaining the counter, merchandising and product display area
    • Assemble and stock product displays and shelves and prepare customer refreshments
    • Promoting and generating sales of building products in an inside sales environment.
    • Experience in the building supply & construction industry a plus
    • Ability to build and retain strong client relationships
    • Promote and generate sales of building products in an inside sales environment
    • Process multiple orders while continuing to provide excellent customer service
    • Coordinate delivery and/or pick up of customer orders, vendors & rental pickups with operations manager
    • Provide support to Outside Sales force (key part of the job)
    • Generate price quotations in a timely manner
    • Accurate cycle counting of inventory
    • Maintains accurate and up-to-date “open order” files in computer system, and open purchase orders
    • assist outside sales staff

    QUALIFICATIONS:

    • High School diploma or equivalent
    • Bilingual English/Spanish
    • A general knowledge of the construction industry - YOU CAN BE TRAINED ON THIS
    • Strong customer service skills
    • General knowledge of PC skills, able to work with Microsoft Word, Microsoft Excel & email
    • Good verbal communication and follow-up skills
    • Team oriented and self motivated
    • Clean driving record
    • Clean pre-employment drug screen, background check
    • valid class C drivers license

     

    Company Description

    Established in 1962, Muller Construction Supply offers a complete line of concrete accessories to contractors in Northern California. We provide the link between manufacturers of specialty construction materials and the users of these products, and we have developed long-term relationships with local and national manufacturers of quality construction products. Muller Construction Supply places emphasis on products that are related to concrete construction, and our customers include building, engineering, concrete, electrical and plumbing contractors. Muller Construction Supply operates a distribution center in San Jose and a sales office and warehouse in San Francisco. At a separate location in Richmond, Muller Products Corporation, dba Sansoe Concrete Specialties manufactures snapties, inner rods and other wire products. Muller Construction Supply employs and retains experienced personnel at all levels of the business, and maintains a fleet of delivery vehicles to provide daily service in our marketing area. Northern California contractors depend upon Muller Construction Supply for quality product, accurate information, prompt delivery and straightforward business support. To continue our mission of service to the industry, we have established an Employee Stock Ownership Plan, and as of March 2002 we became a 100% employee owned company. In 1962, Joe Muller, our founder, set the standard for service in our industry; as employee-owners, we will continue to meet that standard in the future.